CARSTAR Precision Collision

4.9 (1,009reviews)
96%
13928 233rd Street,  Cold Spring,  MN  56320
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Shop AssistantSparkles

In operation 18 years, 15 years at this location.

Dent repair and removal, automotive refinishing, paintless dent repair, panel replacement, vehicle acciedent repairs and more!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,009)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs, precise color matching, and results that exceeded expectations. The team's professionalism and friendliness were frequently noted, with customers feeling treated like family. Communication was a standout strength, as customers appreciated regular updates via texts and emails throughout the repair process. Timeliness was also commended, with several vehicles completed ahead of schedule. A recurring and delightful surprise for many customers was the complimentary interior and exterior detailing upon vehicle return. A few customers noted areas for improvement, including repair completeness and occasional delays, as mentioned directly in their feedback.
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"... updates and great communication throughout the process. The quality of work was excellent. My 2017 looks and feels brand new again. When I picked it up my ..." Read more
"... couldnt be happier with the hail repair on my truck. The shop did flawless work, and their communication was outstanding—I always knew exactly what was happening ..." Read more
"... gratitude for the outstanding work on my car. The attention to detail and quality of the repairs truly exceeded my expectations. I appreciate the team's ..." Read more
"... Lexus. The team that repaired my rear hatch are the most professional and courteous. Thanks again for you great craftsmanship." Read more
"Carstar Precision exceeded my expectations. They finished ahead of schedule and less than the estimate. The work was perfect and staff very friendly and ..." Read more
"... on my truck. The shop did flawless work, and their communication was outstanding—I always knew exactly what was happening and felt involved in the process. ..." Read more
"... inspection through completion they delivered. The team provided regular updates and great communication throughout the process. The quality of work was excellent. ..." Read more
"... highly recommended and lived up to expectations. They kept me informed every step of the repair. Worked with my schedule and helped keep the disruptions ..." Read more
"Love the way you guys clean the vehicle after. Great communication on keeping us up to date on the vehicle as it is getting fixed. I have had two or ..." Read more
"Outstanding customer service and good communication throughout the repair process."

Likely to Recommend

It was a cost, but everyone was great to work with.

Repair Quality

The repair came out just like new.

Customer Service

I liked the updates and all was good.

Returned Clean

My Experience

Likely to Recommend

On work that I had done the amount of time I took him. I would definitely tell my friends go check it out. If we have any other issues down the road, we’ll be back.

Repair Quality

Idiot they’re good job very clean and professional. They made the truck shine very nice when it was done.

Customer Service

They did a very nice job very professional very clean. They made the truck shine really nice when they were all done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Carstar did a great job with communication, and willingness to work through a busy schedule to get the work done in a timely manner.

Customer Service

Returned Clean

My Experience

Professional. I liked the updates. Clean and well maintained lobby area. Bryce(front desk) was pleasant to talk to.

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Returned Clean

My Experience

Great service

My Experience

They did a great job, and all the people I dealt with were friendly. We were repeat customers!

Likely to Recommend

Repair Quality

Very pleased with the service and results! Am a repeat customer!

Customer Service

Returned Clean

My Experience

Very thorough. They took care of all the details that I didn't need to worry about with my insurance company, car rental etc...highly recommend them!

Likely to Recommend

Repair Quality

Very thorough, did great work and communicated with me on the status of the project almost daily.

Customer Service

Excellent customer service skills...very polite and always kept me informed.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys are the best! I have never had to have vehicle repair before and you were very easy to help me!!

Likely to Recommend

Repair Quality

The best service!!!

Customer Service

Returned Clean

My Experience

I have had many vehicles fixed here and has always been first class service. Thank you

Likely to Recommend

That is why I came back again because my first time was such a great experience

Repair Quality

Everyone is so nice there and they do great work

Customer Service

Returned Clean

My Experience

Outstanding customer service and good communication throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Final bill states: LT quarter glass Subaru, Remove/Replace 150.00 1.8 hours body labor, (2) Urethane kit 40.00 LT quarter glass has not been touched or replaced, dent is still in the black trim and tree sap is still on the exterior of the glass. Small scratches under right headlight on bumper cover.

Likely to Recommend

Issues with repairs being charged for and not completed.

Repair Quality

The left quarter window that was supposed to be Removed and Replaced was never done and it was still charged for along with materials on the final bill. Also marks under the right headlight. Excessive charges on final billing to the insurance company.

Customer Service

Customer service was good. Just the work charged for and performed/not performed was inadequate.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast. Very good at communicating the process with me.

Customer Service

Best I’ve received.

Returned Clean

My Experience

Very pleased to get touch up. The front greeter was pleasant & took good care