CARSTAR Pro Auto Collision

4.9 (1,090reviews)
97%
11207 Sheldon Rd,  Tampa,  FL  33626
Bot
Shop AssistantSparkles

In operation 29 years.

WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS. WE ALSO OFFER FULL MECHANICAL REPAIRS, TOWING SERVICES AND TIRES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,090)

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Very professional. Estimate and final total matched. Would highly recommend

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You guys lost clips from my passenger side fender flares I almost lost that part on the highway

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Over deliver.

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Beautiful repair, color match. They even detailed my interior, classy CS.

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On point!

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Hopefully I don't need body work any time soon, but if I do I won't need to shop around

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Work was completed ahead of schedule and they went out of their way to clean up some other issues.

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Very friendly and clear in their communication

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Great job on the repair and appreciate the detail job on the whole vehicle.

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Brian was awesome to work with

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We are beyond satisfied and very appreciative of the time and service received.

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Not at all. Untrustworthy! Unethical to say an estimate is just that yet I was never given the choice on what would further costs were or eliminating the agree new bumper

Repair Quality

The agreed estimate work was not done. It was supposed to include a new bumper

Customer Service

The estimate that was given to me and that I presented to Brian to agree to the driver rear and bumper included a new bumper. I asked when I dropped my car off if I needed to pay for parts up front. Brian said no. Brian took a copy of the estimate when i had come in to agree to my car being done there. He had several days until i dropped it off to call me and make changes or not do the work there. Brian told me if I dropped off my car on Monday I would have it back "by the weekend". I called on Thursday and was told my car would not be ready until Monday. When I picked up my car on Monday I was charged for the total of the estimate but the bumper was not new. The final paperwork only showed painting done. I have gone over this issue with Brian and am supposedly getting the bumper taken off the next week to be filled and painted "like new". I feel taken advantage of as an older woman. I would not ever consider dealing with this place without the estimate signed by them and copies made holding them in a legal binding contract. Even though oral agreements are just as binding; who needs the hassle. Every customer needs to feel confident that the work that is agreed upon will be done. I would not recommend this type of business. Brian is saying the owner reviews all estimates and has decided what needs to be done. Then I blame the owner who has not done what was agreed upon.

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Extremely satisfied with the work performed and the time in which they took care of my car. I was so pleased that we are about to tow my friends car there with we think with so kind of mechanical issues.

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Always satisfied...Would never go anywhere else....absolutely the BEST !!!

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Excellent service, got my vehicle in right away! Rick was a real joy to work with explained the whole process very thoroughly with great communication. Great service with a with a great atmosphere, highly recommend.👍👍

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Great communication.

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