CARSTAR Pro Auto Collision
In operation 29 years.
WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS. WE ALSO OFFER FULL MECHANICAL REPAIRS, TOWING SERVICES AND TIRES.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with having my car repaired after getting rear-ended! Communication was timely and appreciated. The repairs took a bit longer than first estimated, but I was kept apprised of the changing timeline via texts. My car looks brand new and it was delivered to me in pristine condition inside and out. If I ever need car body repair again, this will be the place I will take it to!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sebastien Moreau is an asset to your business. He has excellent communication skills and was very patient and kind in explaining the process while my vehicle was in your shop being repaired after my accident.
Likely to Recommend - 5.0/5.0 -
Great business
Repair Quality - 5.0/5.0 -
Sebastian was fantastic ! Professional and kept me informed
Customer Service - 5.0/5.0 -
Very professional and knowledgable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience when I dropped off my car for repairs. Sebastian assisted me, and explained the process and provided regular updates. When picked up the car I was completely satisfied, it looked as when I first purchased it and they had it ready a day earlier than originally quoted. I would definitely recommend. They provided great customer service & quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend Carstar for collision repair as my experience with then have been exceptional. Their detail with a prior repair was unconsionable when they removed windows to paint instead of taping off and painting around them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Extended time needed could have been communicated better & sooner than me having to call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Everyone I spoke with on the phone with was very helpful and nice.
Likely to Recommend - 5.0/5.0 -
I definitely will refer this company to anyone that needs repair work done.
Repair Quality - 5.0/5.0 -
The best customer service I have had! I cannot say how nice it was to feel important and my repairs mattered to them. I highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo, son profesionales
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
After the car being in the shop for 2 1/2 month we just got it back. So far so good. So much time so many wrong dates… I realize that it’s not solely the fault of the shop but it was a long ordeal with my insurance company as well. Sebastian was very nice but you guys could have at least offered me a discount on my next visit. I need an alignment on another vehicle and the price quoted was the same as if I didn’t just wast 2 1/2 months waiting for this car to be fixed. And the fact that you would charge me more than you would charge my insurance company after they jerked is both around baffles me. They pay $115 I have to pay $150…. But an extra 15% off because I’m a Costco member??? No deal for all that time surprised me …. Especially when it’s just time and labor with no parts. I’m just used to a different level of customer service. Most places want you to come back. I can get an alignment down the road for under $100… so why come back to spend more when I just had to call multiple times a week to find out my cars status? Can’t have it both ways guys… can’t provide a poor experience and then expect repeat business.