CARSTAR Professional Autobody East

4.8 (819reviews)
97%
2405 NE HWY 20,  Bend,  OR  97701
Bot
Shop AssistantSparkles

In operation 30 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (819)

Likely to Recommend

Repair Quality

Somewhat disappointed that the aluminum guard piece could not be replaced on the tailgate and spray coat liner was not applied.

Customer Service

Returned Clean

My Experience

Very much appreciate your good work. Thank you.

Likely to Recommend

Repair Quality

Excellent customer service, workmanship and good communication.

Customer Service

Very nice staff. Good customer service.

Returned Clean

My Experience

Great Service! John at Carstar Brnd was very helpful. And repairs were completed ahead of schedule.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

The Jeep Trailhawk looks great, thank you!

Customer Service

Very pleasant experience !

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Repair Quality

Happy with the in-person contacts and with the repairs. Only note is that the text communication (bot?) was still telling me the car would be ready on the pre-stated date after I had already pickup up the car, and there were no text communications during the process as promise-just a phone call telling me the car was ready to pick up. I could do without that kind of notification in the future-totally unhelpful. I only want to deal with human beings.

Customer Service

read last response

My Experience

I was pretty upset when John dropped the ball right at the beginning and the two weeks that I waited for my appointment had to be pushed out another two weeks because he did not follow up on the paperwork that I told him had been sent to the other car star

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Repair Quality

Customer Service

Returned Clean

My Experience

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Haven’t had to deal with anyone else since I haven’t had an accident in many years but I would recommend

Repair Quality

Overall good experience- the repair took some time and I had to check in sometimes to get progress but the got back to me promptly

Customer Service

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My Experience

Quick respond and their performance always the best.

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Repair Quality

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Repair Quality

Communication and attention to detail was awesome

Customer Service

Very friendly and followed up in a timely manner

My Experience

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Repair Quality

Customer Service

Great job

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Returned Clean

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Repair Quality

Excellent job. Thanks for fixing my car.

Customer Service

Returned Clean