CARSTAR Professional Autobody East

4.8 (824reviews)
97%
2405 NE HWY 20,  Bend,  OR  97701
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Shop AssistantSparkles

In operation 30 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (824)

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Repair Quality

Great to work with. They were available right away and fixed my car fast. The work looks great! They also worked directly with the insurance company.

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My Experience

CARSTAR Professional East did an amazing body repair & paint work on my Merc GL550. What I especially appreciated was that I received regular updates on the progress by Fred. One happy customer!

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Repair Quality

Friendly, good service. Auto reminders were largely worthless as they were well off on expected completion dates.

Customer Service

People were great. Auto generated texts and emails were worthless.

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Very nice repair work on my car. They did a beautiful job.

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My Experience

Fred and team were excellent!

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My Experience

Thought I was going to be without the car for a few days, but your team had the repairs completed in one day! Great service....

My Experience

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Everybody likes a personal recommendation. Easily done.

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Friendly and knowledgable

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Highly recommend

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Awesome customer service from everyone, especially Amber. I will highly recommend CarStar to everyone I know.

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My Experience

Looks good

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Repair Quality

It was a relief to take my vehicle to a professional and customer care. Repair shop. I appreciated that they handled my situation with understanding and professionalism they were able to repair my vehicle in the a timely manner which was much greatly appreciated I would definitely use them again if needed.And recommend them in the future to anybody needing a qualified professional repair shop

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Repair Quality

The bumper the shop acquired looks as good as new, and the chassis was inspected over and under for safety.

Customer Service

Amber and Fred were great! Amber communicated well with me throughout the process, and Fred made sure he kept a high quality standard making a second attempt to get the replacement part ordered for me after the first one came under par. While this took a little longer, the quality standard was kept.

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They did a really nice job. filled my tires up too! Would recommend them.

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They did a really nice job. filled my tires up too! Would recommend them.

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A place service

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Great

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