CARSTAR Professional Autobody East

4.8 (827reviews)
98%
2405 NE HWY 20,  Bend,  OR  97701
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Shop AssistantSparkles

In operation 30 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (827)

Likely to Recommend

Repair Quality

Very professional work and completed when promised!

Customer Service

Courteous and respectful!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They were professional, kept me informed, and delivered on my my car being ready when they said it would be.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repairs were professionally done.

Repair Quality

Fred was very patient with my 2 repair jobs and my delays in picking up my repaired BMW.

Customer Service

Front desk staff were very professional in support when I visited your offices several times.

Returned Clean

Likely to Recommend

Repair Quality

Exceptional service from beginning to end! Anthony was awesome, professional & very helpful.

Customer Service

Anthony was amazing!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Repairs were excellent

My Experience

Did amazing, car looked so good and was so clean when I picked it up! They were kind and efficient. Very satisfied

Likely to Recommend

We have already

Repair Quality

Always very helpful

Customer Service

Always very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service and repair.

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and on time with the project!

Likely to Recommend

Repair Quality

Very impressed with the work.

Customer Service

Quite pleased.

Likely to Recommend

Repair Quality

Great service and communications. Stellar work. A bit awkward and cold in offices.

Customer Service

Anthony was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They did a beautiful and very thorough job repairing my front end - even replacing the headlights! Also cleaned up the exterior and interior, which I did not expect. They had my car longer than expected (10 days), and I do wish they had been a little more communicative about scheduling and completion date. Other than that I’m very satisfied with the work.

Customer Service

Could have been a bit more communicative

Returned Clean

My Experience

Efficient service, friendly staff and the text updates were super helpful.

Likely to Recommend

great job, very pleased

Repair Quality

Customer Service

everyone was great, and represented your company well, John especially!!

Returned Clean

Likely to Recommend

Repair Quality

I got 4 estimates---all were the same as Professional Auto Body----but they got it done 2 months faster, answered all of my questions with respect, and treated my baby car with kindness! I will recommend them to everyone in Bend.

Customer Service

Returned Clean

Likely to Recommend

I have been a long time customer of previous owners (Professional auto body??) And have never had a complaint with them. I assumed Since you were in the same building that you would have the same quality work but that's what you get when you assume

Repair Quality

Customer Service

Returned Clean