CARSTAR Professional Autobody East

4.8 (827reviews)
98%
2405 NE HWY 20,  Bend,  OR  97701
Bot
Shop AssistantSparkles

In operation 30 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (827)

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Repair Quality

Easy to work with. Made the fixes necessary. Stay in contact with me exceptionally well got the job done.

Customer Service

Returned Clean

My Experience

I have always been happy with the work done at your shop, but when my newly installed windshield washer tank froze, and I was told I had to wait in line again to get it looked at, I considered that bad customer service. If you're going to charge $20 for fluid, at least use good quality fluid. Thanks. I still appreciate the good work. Rick.

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My Experience

You guys did a great job. Thank you so much

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Repair Quality

The owner and team were also great communicators, superb level of service, kept me in the loop as things evolved, and even gave me a lift since I didn’t have a rental. Very impressed and super pleased.

Customer Service

Returned Clean

My Experience

Impressed with communication, professionalism and outcome! Took great care of my car, felt comfortable leaving it in the team’s hands. Thank you all!

Likely to Recommend

too many cars, too much traffic in this town now...makes me nervous to be out and about...don't want any more car damage problems. THEY (CITY PEOPLE IN CHARGE) have RUINED our BEND.

Repair Quality

every one, polite and helpful. Kept me informed.

Customer Service

great

My Experience

Thank you very much for taking care of my truck . I really appreciated being kept up to date with timelines etc . Truck looks great .

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Repair Quality

U guys always do a good job!!

Customer Service

Friendly

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My Experience

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My Experience

Thank you so much for your expertise and quality of workmanship and also for the continual updates on the progress of my car.Looks beautiful again like there was never any damage,such great customer service,for these reasons I would highly recommend this body shop and team of professionals

Likely to Recommend

Because of quality of workmanship,work completed in a timely manner,their great customer service,very easy to talk with and questions were throughly explained

Repair Quality

Exceptional customer service and a very high quality of workmanship

Customer Service

Very high standards

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My Experience

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My Experience

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Repair Quality

Great work

Customer Service

Returned Clean

My Experience

Good communication from drop off to pick up. They did the best that they could to complete the repairs in a timely manner. The body work looks great and they wiped down our interior. It was nice to get into a clean car. Thanks for all!