CARSTAR Professional Autobody East

4.8 (825reviews)
97%
2405 NE HWY 20,  Bend,  OR  97701
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Shop AssistantSparkles

In operation 30 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (825)

Likely to Recommend

Repair Quality

It was great. My only down was having to wait 3 months to have my car repaired.

Customer Service

It was all great except one front receptionist, which I guessed was filling in for the regular one, had no problem with shaming her coworker in front of a customer. No respect

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Repair Quality

Went to pick up car, lots still messed up, John at first was argumentative and his customer service not very good. So he took car back in to re-fix things and during that time, John called and apologized for his behavior which was the right thing to do! We picked up car again and all was better. I would say since new ownership, first time I would ever rate you an 8 instead of a 10. I would suggest more customer service training on all your employees.

Customer Service

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Repair Quality

Excellent work

Customer Service

Fred called and gave updates on how repairs were going

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My Experience

The car looks great. Nice work.

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Repair Quality

Great service. Truck looks great.

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Repair Quality

Great work

Customer Service

Updated frequently once car was in shop.

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Repair Quality

It looks great

Customer Service

Worked with us in our medical care and travel....thank you again

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Repair Quality

Quality of work was good, 10% over estimate wasn’t discussed.

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Customer Service

John was terrific.

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I live in a community where we share our experiences so I’m sure there will be more business coming your way!

Repair Quality

Very Professional job my car looks great!

Customer Service

Fred was very nice and helpful! The leader of the team a sweet North Carolina Tar Heel was fun and helpful! Thank you fellows!!

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Repair Quality

I paid a little more to get scratches out I could still see a couple of them that weren't buffed out. But the dent in the door was perfect.

Customer Service

Kept me updated everyday.

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My Experience

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