CARSTAR Professional Autobody East
In operation 30 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair rsults would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fred and those who worked on my rav4 are top notch
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a beautiful job on my car
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond. Worth every penny.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
And the car was washed and vacuumed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great and completed several days ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never ever
Repair Quality - 0.5/5.0 -
Bid increased over a thousand dollars due to new ownership. Repair took 12 days for 30ish hours of work. No parts were needed. I will not use again and will tell everyone to go else where for any work. As a business owner I see alot of people every week. Sad after spending almost 20K in a year. Customer service needs help and Fred is going to bankrupt your business in Bend, OR
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I asked them to repair my drivers side window and I would pay for it. Unfortunately, they didn’t do it.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used this shop many times and appreciate the finished product
Repair Quality - 5.0/5.0 -
While the “arm wrestling” with the insurance company was annoying in that it delayed my car pick up, the work looks great!
Customer Service - 4.5/5.0 -
The project seemed to take quite awhile to get started and communication was a bit clunky .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were all amazing to work with. Very friendly and professional
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I can't remember her name but the girl at the front desk is amazing and on top of it all!
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! And once we were able to get it dropped off, the repairs were very fast. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I never got an itemized bill for the hail damage repair. One large chip was missed on the rear driver side door.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have! I have confidence in their abilities.
Repair Quality - 5.0/5.0 -
They were professional, efficient and went beyond their responsibilities to help.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The quality of the work so far seems fantastic. The markdown in scoring on the survey is due to the amount of time it took. But even more so because of the lack of communication, even though I asked to be kept informed every time I talked with someone there. Only once did I receive a call from them when the car just got torn apart. I had to call (or go in) them every time I talked with anyone there. Including the day it was ready. Other than that I pretty much had to keep driving by the place and if I could see my car out front or in one of the bays to know what kind of progress was being made.