CARSTAR Professional Autobody East

4.8 (827reviews)
98%
2405 NE HWY 20,  Bend,  OR  97701
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Shop AssistantSparkles

In operation 30 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (827)

Likely to Recommend

Repair Quality

The work seems fine, but it took a very long time for parts to come in, beyond my insurance rental period

Customer Service

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All good 👍

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My Experience

I appreciate that I was kept informed about the progress of my car including when the progress was a little delayed. Everyone was very nice and helpful

Likely to Recommend

You do not receive customer service like this anymore

Repair Quality

Customer Service

Everyone was extremely nice

Returned Clean

Likely to Recommend

No complaints

Repair Quality

Would highly recommend

Customer Service

No complaints

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Repair Quality

Carstar was amazing with my car. They always communicated and were professional and kind. I would definitely recommend. Trustworthy and honest.

Customer Service

Very friendly and kind.

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My Experience

Didn't think they were going to put used truck lid on my car! Was understanding from drop off of car that they would replace it. Nothing said about used. Took it as replace would be NEW REPLACEMENT!

Likely to Recommend

I always do

Repair Quality

Tom and crew are excellent. Thank you so much for taking care of my daughters vehicle

Customer Service

They’re amazing

Returned Clean

My Experience

Great job thank you so much. We are very happy.

My Experience

They went above and beyond to get my car repaired correctly.

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My Experience

Both Amber and Anthony were very professional and did their jobs well. I appreciated Amber‘s assistance with scheduling and paperwork, and Anthony’s work on my car and his attention to detail and walking me through his work and answering my questionswhen I came to pick up my car.

Likely to Recommend

Repair Quality

The repairs were done well. However, when getting into my car, I noticed that there was a warning light on for a low tire pressure. I went back in and let Anthony know. He got in and drove the car a bit and came back and said that I need to drive the car For 10 minutes and the light will go away. That did not happen. The light stayed on even after I drove in town and on the highway. When I got home, my husband used our analog device to measure the tire pressure and they were all quite low. So I took the car to Les Schwab and had them Inflate the tires.

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Repair Quality

Everything looks okay besides the over spry on my windshield and driver side windows. I was missing a plug for my interior door panel, but that was quickly replaced.

Customer Service

Everyone has been professional