CARSTAR Proline Auto Body of Pinebrook

4.9 (1,554reviews)
97%
91 US-46,  Pine Brook,  NJ  07058
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Shop AssistantSparkles

In operation 11 years.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,554)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and making the repair process stress-free. Proactive and thorough communication throughout the repair process is a standout highlight, with customers appreciating regular updates via text, phone, and online portals. Timeliness is frequently commended, with several vehicles completed ahead of schedule. A few customers noted delays beyond initial estimates and isolated quality concerns, as mentioned directly in their feedback, but these were exceptions to an overwhelmingly positive experience.
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"... so I never had to call and ask what was happening. The final repair quality is flawless; you can tell they take immense pride in their craftsmanship. They turned ..." Read more
"Proline did an excellent job. My car is good as new. They even diagnosed a separate problem that wasnt part of their repair."
"... craftsmanship. Your expertise is truly commendable. The car appears to be in pristine condition, as if it had never been scratched. I am deeply grateful for ..." Read more
"... grateful to Proline Auto Buddy for repairing my car!!! Professionals at the highest level!!! The best car mechanics in New Jersey!!! I will recommend you everywhere. ..." Read more
"Excellent quality work. Real care into the work they do."
"My truck looks so great! Ready on time! Estimate was spot on and everyone was so nice! I couldnt be happier! ..." Read more
"Excellent customer service— car came back pristine! Very timely too!"
"Truck was ready before promised and you would never have know it was a in a body shop. Looks like it ..." Read more
"Vehicle was done when promised. My damage was not very severe bumper, grille, license plate frame and was ..." Read more
"it took additional 10 days for the car to be ready"
"... work. What impressed me most was their communication—I received thorough updates at every single stage of the repair, so I never had to call and ask what was ..." Read more
"Super friendly. Gave updates proactively on a regular basis on progress. Returned the car looking beautiful and perfectly ..." Read more
"... customer service. Did a great job on the repairs. Communication every step of the way. Great people to deal with." Read more
"Communicated throughout the entire repair. They have done a wonderful job, can't differentiate the repair."
"Very smooth experience and I really appreciated the online updates that told me exactly where my repair ..." Read more

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We were very satisfied with the repair work done on the car.

Customer Service

The service was excellent. Everyone was accommodating and attentive to our needs.

My Experience

Fantastic job. Would not even known the damage was there. Completed in a very timely manner as well!

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Excellent

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I was really impressed by Pro Line Auto Body. My BMW trunk was bashed and they did a great job fixing it. But more importantly, the communication from their office lead, Francesca, was incredible. She is a gem. I trust them and would use them again without question. In fact they were recommended by my local BMW. Thanks for the great service and repair!

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Everything was great from communication, service and repairs. They have my trust and loyalty!

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Francesca and Joe are always on point.

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Returned Clean

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They did great job in getting my car work completed.

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The repair quality is second to none totally satisfied !

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The repair quality is second to none totally satisfied !

My Experience

My Experience

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