CARSTAR Victory Auto Center

4.9 (1,843reviews)

99%

(718) 698-9786

3130 VICTORY BOULEVARD, Staten Island, NY 10314

99%

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3130 VICTORY BOULEVARD
Staten Island, NY 10314

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About CARSTAR Victory Auto Center

See Photos

3130 VICTORY BOULEVARD
Staten Island, NY 10314

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

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In operation 36 years.

Victory Auto Center is centrally located on Staten Island, New York. We have been operating at this location for 34 years. We pride ourselves on professionalism in both our repair quality & customer relationships. We complete all repairs with speed and accuracy to ensure our customers are returned to their vehicle as quickly as possible, never compromising repair quality & safety. We offer a lifetime guarantee on all body repairs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	8:30 am - 12:00 pm
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	7:30 am - 5:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (1,843)

Sort By:
Newest
Rating

1,411 Customers Rated

5 Stars

70.4% Complete

(1297)
4 Stars

5.5% Complete

(101)
3 Stars

0.3% Complete

(6)
2 Stars

0.2% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.2% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as leaving vehicles looking brand new. The workmanship is highlighted as meticulous, professional, and exceeding expectations, including impressive paint matching and thorough interior and exterior cleaning upon return. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process, making a stressful experience feel seamless and transparent. Timeliness is another key positive, with many vehicles completed ahead of schedule or exactly as promised. Staff friendliness, professionalism, and willingness to assist with insurance and rental arrangements are frequently commended. A few customers noted minor areas for improvement, such as occasional parts delays, small finishing oversights, and isolated communication gaps, but these were far outweighed by the overwhelmingly positive feedback. The shop is widely and enthusiastically recommended by its customers.

Select to learn more

Service Quality
Timeliness
Communication

"Very professional and courteous shop. Impeccable work and if there is slight mistake they will immediately rectify. I can see why they are top rated on Staten Island. ..." Read more

"The Carstar team did a great job on my vehicle and didnt turn it over to me until they knew the job was done right. They were great to communicate with!"

"... in and out I highly recommend this establishment very professional workmanship and very chill people to deal with. now don't get into any car accidents but if you do ..." Read more

"Perfect and professional repair. An old car looks like a new one after the repair. Thank you very much."

"... appreciated their transparency regarding pricing—there were no unexpected charges, and the estimate closely matched the final bill. The repair itself was completed on time" Read more

"It was ready a half an hour before promised"

"Great contact, repair done faster than expected. Im highly satisfied. Thank you!"

"Great job and I got the car back on the date that the shop promised I would get it back."

"Exactly as promised even though it was during the holidays"

"Repairs were finished ahead of original estimated date. Car was washed and beautiful."

"Great service and communication. Highly recommended."

"Professional staff treated me well. I really appreciated the text messages to keep me updated on the status of my car."

"Easy to communicate over phone, very polite, they send texts letting you know progress on repairs. They text you with estimated completion time, or ..." Read more

"... satisfied with the repair, especially the color matching. The shop kept me informed of the repair status all through the job. Staff were extremely helpful in arranging rental ..." Read more

"Great communication, and super friendly staff!! Highly recommend to anyone in need of any kind of service and assistance ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very professional and courteous shop. Impeccable work and if there is slight mistake they will immediately rectify. I can see why they are top rated on Staten Island. ..." Read more

"The Carstar team did a great job on my vehicle and didnt turn it over to me until they knew the job was done right. They were great to communicate with!"

"... in and out I highly recommend this establishment very professional workmanship and very chill people to deal with. now don't get into any car accidents but if you do ..." Read more

"Perfect and professional repair. An old car looks like a new one after the repair. Thank you very much."

"... appreciated their transparency regarding pricing—there were no unexpected charges, and the estimate closely matched the final bill. The repair itself was completed on time" Read more

"It was ready a half an hour before promised"

"Great contact, repair done faster than expected. Im highly satisfied. Thank you!"

"Great job and I got the car back on the date that the shop promised I would get it back."

"Exactly as promised even though it was during the holidays"

"Repairs were finished ahead of original estimated date. Car was washed and beautiful."

"Great service and communication. Highly recommended."

"Professional staff treated me well. I really appreciated the text messages to keep me updated on the status of my car."

"Easy to communicate over phone, very polite, they send texts letting you know progress on repairs. They text you with estimated completion time, or ..." Read more

"... satisfied with the repair, especially the color matching. The shop kept me informed of the repair status all through the job. Staff were extremely helpful in arranging rental ..." Read more

"Great communication, and super friendly staff!! Highly recommend to anyone in need of any kind of service and assistance ..." Read more

Harry (Dodge owner) reviewed 8/11/26

Did a very good job with my truck, I would recommend anyone to come see you guys.

Great customer service

Derek (Toyota owner) reviewed 8/11/26

Work was completed ahead of schedule and our car looked beautiful, including a complete cleaning and detailing of the interior, which showed they went above and beyond. Great work!

Lisa (Hyundai owner) reviewed 8/10/26

Great job. Thank you

Highly Recommend

Totally satisfied. They did a great job. Highly recommend!

Excellent

Doris E (Mazda owner) reviewed 8/10/26

What a gem I found thanks to the Hartford insurance for recommending this company from the moment I stepped in. They were wonderful. They kept me informed of my car and when I got it back, it was so beautiful and it ran so well thank you. I will use you again, but this time not to repair but to have an inspection thank you very much Doris Martir

Kenneth (Hyundai owner) reviewed 8/6/26

They did a nice job

Richard (BMW owner) reviewed 8/6/26

Comfort (Lexus owner) reviewed 8/6/26

Very polite and professional staff especially the front desk lady ? Name and Mohamed both from Turkey , I believe.

John (Ford owner) reviewed 8/5/26

Andrea (Mazda owner) reviewed 8/3/26

Patrick-F-And-Sus (Chevrolet owner) reviewed 7/30/26

Gary (GMC owner) reviewed 7/30/26

The work they did was fantastic and the staff helped me through every process.

More than helpful

Harold (Nissan owner) reviewed 7/30/26

Repairs were done in a timely manner. Vehicle looks amazing like if nothing happened. I'm very satisfied with the service.

Excellent work

Excellent work. I recommend this shop to others

Customer friendly

Dawn (Honda owner) reviewed 7/29/26

good communication, and great timely work done by the staff. very happy with how the vehicle looks along with the time they took to clean the vehicle

Sunny (Toyota owner) reviewed 7/27/26

No complaints. Willing to work with me for timeline. Good customer service. They also cleaned my Interior which was a nice surprise .

Top notch customer service

Eric (Hyundai owner) reviewed 7/27/26

Car looks and feels brand new you guys did an amazing job. Thank you

Max (Subaru owner) reviewed 7/27/26

Repairs were finished ahead of original estimated date. Car was washed and beautiful.

Robert (Lincoln owner) reviewed 7/24/26

it was done beautifully quickly and very politely everyone there was very nice

totally professional, beautiful job everyone was very pleasant and very courteous

Marie (Chevrolet owner) reviewed 7/20/26

Very competent and my car was finished aptly the day they told me it would be

Robert (Hyundai owner) reviewed 7/20/26

Nicholas (Volkswagen owner) reviewed 7/16/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

CARSTAR Victory Auto Center

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Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About CARSTAR Victory Auto Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,843)

1,411 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?