Ray's CARSTAR Auto Body & Glass

4.8 (2,466reviews)
95%
137 Terryville Rd,  Bristol,  CT  06010
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Shop AssistantSparkles

A fully functional collision repair facility utilizing the latest technologies to quickly & safely repair all vehicles. We are Oem Certified by most auto manufactures such as Honda,Acura,Nissan,Infinifi,Hyundai,Ford,Dodge,Chrysler,Jeep,Fiat, & General Motors,Subaru & BMW

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
GM Basic
I-Car
Subaru

Reviews (2,466)

My Experience

Satisfied with customer service and the speedy turnaround. Will recommend and consider going back to get some more work done. Megan was AWESOME

Likely to Recommend

Repair Quality

The dent I came in for was not repaired. I have to bring it back next week so my service is not complete! No one came out to go over the car with me while dropping it off or picking it up. When I got home I saw the original dent still there. The estimate was lower than what was charged. The receptionist told me and my friend that all dents would be repaired( there were previous small dents on my car)

Customer Service

The diagram of the car showed 14 hail damage spots. I asked her if they were going to fix all spots. She said yes. The diagram showed where the dents were. Now I have to wait to bring my car back because you’re so busy. I am very disappointed!

Likely to Recommend

Repair Quality

Passenger side door was damaged. Looks like someone tried to break in after no keys. I said something about it but have not heard anything back. No response.

Customer Service

Likely to Recommend

Repair Quality

I’m am totally satisfied with the repair work done to my car. I also had some extra work done on the drivers seat and it came out great! The only issue I have is that I’ve been killing ants since my car was returned to me. I’m not sure if the car was parked near an ant pile but they seemed to have made my car their home.

Customer Service

Returned Clean

My Experience

CAR looks great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Ray’s has always does an excellent job on repairing my car

Customer Service

If I had any questions or concerns, they take the time to answer me

Likely to Recommend

Repair Quality

They did a great job fixing my car. Only question I have is that I found the rubber over my brake pedal, was off and actually tucked into my side door. I also cannot find my car title in my car.

Customer Service

Likely to Recommend

Repair Quality

it appears to work is a very very satisfactory I was a little disappointed when it came to communication with the front office of people saying it was done and not done and the day to pick it up I know that he's a lot of things take time but I had rental in a trip to 911 in New York to schedule I was also told $50 credit for military I was in the military from 1965 to 1971 and was not allowed the $50 credit

Customer Service

car was repaired well

Returned Clean

Likely to Recommend

Repair Quality

Car looks great. Took a little longer than what we expected. We understand that alot of work was created from the storm. It would have been best if the car could have been evaluated and then sent to insurance for approval. While we waited for insurance to have the car back would have been ideal.

Customer Service

There were times when we did not know when we were getting the car back. When we did talk with the office they were very friendly and professional.

Returned Clean

Likely to Recommend

Repair Quality

Repair time took much longer than expected. They didn’t follow my instructions for the windshield repair and I seemed like I had to go back-and-forth communication was lacking.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car repair came real good. I also love that you detailed the car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks great

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

The girl at the front desk was very knowledgeable

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Megan was great I had to call gor updates they did not call me

My Experience

Truck looks brand new Gratitude 🙏