CARSTAR R&M Collision and Glass
In operation 5 years.
CARSTAR R&M Collision and Glass is a locally owned family business. The business was started to offer customers in the tri-state area another option for full-service collision repair and auto glass service. While new to business, we have years of experience. Our technicians boast I-CAR Platinum Certification. Our promise to you is to be fair, competitive, honest, and restore your vehicle to OEM specifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciate the works appreciation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was cool and friendly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
They were very attentive and answered all my questions. The vehical was cleaned and detailed when I picked it up. They went above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have shared their information with several friends.
Repair Quality - 5.0/5.0 -
If I could give a higher score, I would!!!
Customer Service - 5.0/5.0 -
They were very nice and shared with me what they were going to do from beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very timely turnaround for repair and quality work, thank you!
Likely to Recommend - 5.0/5.0 -
We have a recommended the shop already to others in the event that they would need repair work done.
Repair Quality - 5.0/5.0 -
Our recent experience with R&M collision and glass was exceptional! 10/10 recommend. They were able to quickly repair our vehicle with quality work. The employees are very helpful, informative and great to work with.
Customer Service - 5.0/5.0 -
They were great!
My Experience - 5.0/5.0 -
James kept me up to date on the repair of my vehicle. He was very nice and informative. I will be back here if I ever need body work done again. Thank you.
My Experience - 5.0/5.0 -
Quick and friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and great work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and satisfaction. Very comfortable and easy to interact with staff. I would recommend them to anyone needing repair work.
Likely to Recommend - 5.0/5.0 -
Great job 👍
Repair Quality - 5.0/5.0 -
Very pleased with the outcome
Customer Service - 5.0/5.0 -
Very pleased with the outcome
My Experience - 5.0/5.0 -
Owner was Awesome, great service and communicated really good with me keeping me informed about next steps. I picked my car up today and saw that they Detailed it making it look brand new. Thank you all again for doing a great job fixing my car!
Likely to Recommend - 5.0/5.0 -
I’ve already recommended you all to several people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciated the timely info on ordering parts and communication was great . The company did an excellent job and was very professional. We would definitely recommend this company. John and Cindy Myers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work, just waiting for a back order part to complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
CS R&M COLLISION & GLASS was incredible. They were in constant contact and super accommodating. Once they got the car for repair, it was complete and perfect in 24 hours. They even detailed it prior to returning. I am so impressed I will take all my cars here in the future for body work. Seamless and amazing experience. Tom Sova
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had such a great experience with CS R&M COLLISION they were quick with my estimate, parts come quickly and the work was done in record time and satisfactory. I’m completely happy with this company and would recommend anyone to them. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
These guys are what American businesses all should be. They went above and beyond on my truck. It was in showroom condition when I picked it up. Clean detailed etc. what a team 1 week turnaround w high quality work. I highly recommend James and and Carstar and will be my choice in the Hagerstown for all my vehicles if needed. In fact I will demand my insurance companies to use only them from here on out. One call. They got everything from there. Outstanding company and service. Thanks guys.
Likely to Recommend - 5.0/5.0 -
Very professional and exceptional work. Great customer service!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
On time good service