R-N-R Auto Body

5.0 (3,699reviews)

99%

(301) 797-0400

17612 Broadfording Rd, Hagerstown, MD 21740

99%

See Photos

17612 Broadfording Rd
Hagerstown, MD 21740

Get Directions Website Email

Schedule an appointment at R-N-R Auto Body

Book Appointment

About R-N-R Auto Body

See Photos

17612 Broadfording Rd
Hagerstown, MD 21740

Get Directions Website Email

Schedule an appointment at R-N-R Auto Body

Book Appointment

At R-N-R Autobody & Paint Specialties, Inc. believe our first responsibility is to our customers. Our staff is I-Car Gold Trained, ASE Certified and we are a PPG Collision Center. We provide our customers with a clean, comfortable waiting area to offer great customer service.

Services

Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (3,699)

Sort By:
Newest
Rating

2,317 Customers Rated

5 Stars

58.8% Complete

(2176)
4 Stars

3% Complete

(110)
3 Stars

0.4% Complete

(13)
2 Stars

0.2% Complete

(8)
1 Star

0.1% Complete

(3)
< 1 Star

0.2% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the team are frequently highlighted, along with seamless coordination with insurance and rental car companies. Regular text and call updates throughout the repair process are widely appreciated, keeping customers informed every step of the way. Timeliness is a strong point, with numerous customers noting repairs were completed on or ahead of schedule. Many customers also expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted minor areas for improvement, such as occasional part delays, minor fitment issues, and preferences for more detailed status updates, but these were far outweighed by the overwhelmingly positive experiences shared.

Select to learn more

Service Quality
Timeliness
Communication

"The team at RNR is world class! They can be trusted to provide the best service at the best price and ..." Read more

"... the outcome. When I got my car back I was amazed. Its better than new. There was so much damage and now Im so happy to have my car back and everything is great. ..." Read more

"... taken a vehicle to R&R for repairs and have been totally pleased with the repairs and professionalism. They do exceptional work. Thank you!!" Read more

"... about RNR. Their customer service was top notch and their shop did a great job with the repairs. I was kept informed on a daily basis on the progress ..." Read more

"Paint looks great car is clean and you guys cleaned the inside which you didnt need to, but I greatly appreciate ..." Read more

"... Awesome. I wish I had extra cash to paint the whole car! I was happy with the 1 week turnaround. Other competitors take many weeks to complete jobs like this. I'll definitely be sharing ..." Read more

"The repair looks perfect, it was completed before promised and under the estimated cost. Great job and would definitely recommend."

"... repairs via text messages which was very convenient. The shop finished all the repairs ahead of schedule and I even feel they went above and beyond by cleaning ..." Read more

"You were prompt and it was ready when u said it would be."

"... customer a believer in great auto body repair!!!! From the time I had my initial inspection to the time of pickup was 3 days, unheard of. I even asked for small paint touchups, ..." Read more

"... N R. Everyone was very helpful and professional. I received texts almost everyday giving me updates on my car. I will definitely recommend them to everyone." Read more

"R-N-R did a great job and takes pride in their work. They kept us posted on how the repair was going and date the vehicle would be finished. Picked it up and they ..." Read more

"Constant communication and updates were greatly appreciated."

"Great communication, kept me up to date with progress through out the process. Five stars!"

"I didnt like the text message notifications. They really didnt give a status. It gave a general generic answer, not specifically detailing where in the process ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The team at RNR is world class! They can be trusted to provide the best service at the best price and ..." Read more

"... the outcome. When I got my car back I was amazed. Its better than new. There was so much damage and now Im so happy to have my car back and everything is great. ..." Read more

"... taken a vehicle to R&R for repairs and have been totally pleased with the repairs and professionalism. They do exceptional work. Thank you!!" Read more

"... about RNR. Their customer service was top notch and their shop did a great job with the repairs. I was kept informed on a daily basis on the progress ..." Read more

"Paint looks great car is clean and you guys cleaned the inside which you didnt need to, but I greatly appreciate ..." Read more

"The repair looks perfect, it was completed before promised and under the estimated cost. Great job and would definitely recommend."

"... repairs via text messages which was very convenient. The shop finished all the repairs ahead of schedule and I even feel they went above and beyond by cleaning ..." Read more

"You were prompt and it was ready when u said it would be."

"... customer a believer in great auto body repair!!!! From the time I had my initial inspection to the time of pickup was 3 days, unheard of. I even asked for small paint touchups, ..." Read more

"... N R. Everyone was very helpful and professional. I received texts almost everyday giving me updates on my car. I will definitely recommend them to everyone." Read more

"R-N-R did a great job and takes pride in their work. They kept us posted on how the repair was going and date the vehicle would be finished. Picked it up and they ..." Read more

"Constant communication and updates were greatly appreciated."

"Great communication, kept me up to date with progress through out the process. Five stars!"

"I didnt like the text message notifications. They really didnt give a status. It gave a general generic answer, not specifically detailing where in the process ..." Read more

Anna (Chevrolet owner) reviewed 8/10/26

R and R did a great job on the repairs. Also did extras such as clean inside to look like new!!! Outside shines like new. So happy with them!!!

Absolutely wonderful! Very polite. Repairs were great and, car shined to the utmost, and interior was spotless!

Jeremy (Toyota owner) reviewed 8/10/26

Was updated daily. Damaged from accident was fully fixed. RNR went beyond scope by washing and vacuuming the car before we picked up. Overall very satisfied.

Charles (Chevrolet owner) reviewed 8/10/26

RNR is the best. My wife and I have used thier services several times over the last 15 years or so. We wouldn't go anywhere else!

We have been going to RNR for 15 years. They are the absolute best there is!

Jacob (Chevrolet owner) reviewed 8/9/26

There was an error in the paint correction on the back quarter panel that was repaired by the garage. There is also a 4-6 in mark on the back passenger door that was not there prior to the truck going into the garage. I have photos of both for verification.

Dorothy (Volkswagen owner) reviewed 8/7/26

William (RAM owner) reviewed 8/7/26

Brian (Nissan owner) reviewed 8/6/26

Excellent service

Excellent service! Highly recommend.

Dallas (Ford owner) reviewed 8/4/26

Ryan and his team have always been great to work with, and the quality of work they turn out is second to none!

Daniel (Ford owner) reviewed 8/3/26

Happy with the work

Tracy (Subaru owner) reviewed 8/3/26

Very satisfied. Paint matches. Cleaned car. Everything fixed. .

Melinda (Jaguar owner) reviewed 8/1/26

The guys were nice and helpful. They did a great job.

Greg (Subaru owner) reviewed 8/1/26

Great job as usual. Car looked great when I got it back. Definitely will use your shop again.

Jason (Hyundai owner) reviewed 7/31/26

Great work and great communication excellent body and paint work

Donna (Toyota owner) reviewed 7/31/26

Very satisfied. Car looks as good as the day i purchased it!! I certainly give you all a 5star rating! Will definitely recommend your service to all my friends and family!A job well done! Thankyou!!!

Excellent work and service

Excellent job! Car looked like new!

We're very professional! Answered all my questions i needed to know

Landon (Subaru owner) reviewed 7/30/26

Willie (Toyota owner) reviewed 7/30/26

Dennis (Volkswagen owner) reviewed 7/29/26

Very professional. Quickly completed the repairs and did a great job. Highly recommended.

Carl (Toyota owner) reviewed 7/27/26

RNR was very efficient and thoroughly repaired my vehicle after hitting a small deer.

very good communication

Thomas (Honda owner) reviewed 7/27/26

One word - Excellent !

Stephanie (Chevrolet owner) reviewed 7/27/26

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

R-N-R Auto Body

Schedule an appointment at R-N-R Auto Body

About R-N-R Auto Body

Schedule an appointment at R-N-R Auto Body

Reviews (3,699)

2,317 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0