R-N-R Auto Body

5.0 (3,763reviews)
99%
17612 Broadfording Rd,  Hagerstown,  MD  21740
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At R-N-R Autobody & Paint Specialties, Inc. believe our first responsibility is to our customers. Our staff is I-Car Gold Trained, ASE Certified and we are a PPG Collision Center. We provide our customers with a clean, comfortable waiting area to offer great customer service.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (3,763)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, along with seamless insurance and rental car coordination. Regular text and email updates throughout the repair process are widely appreciated, keeping customers informed every step of the way. Timeliness is a strong point, with numerous customers noting repairs completed on or ahead of schedule. Many customers also appreciated the complimentary interior and exterior cleaning of their vehicles. A few customers noted minor areas for improvement, including occasional paint blending concerns and delays due to parts availability, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"The team at RNR is world class! They can be trusted to provide the best service at the best price and ..." Read more
"... taken a vehicle to R&R for repairs and have been totally pleased with the repairs and professionalism. They do exceptional work. Thank you!!" Read more
"... about RNR. Their customer service was top notch and their shop did a great job with the repairs. I was kept informed on a daily basis on the progress of repairs ..." Read more
"Well done! You have made this customer a believer in great auto body repair!!!! From the time I had my initial ..." Read more
"... the outcome. When I got my car back I was amazed. Its better than new. There was so much damage and now Im so happy to have my car back and everything is ..." Read more
"You were prompt and it was ready when u said it would be."
"The repair looks perfect, it was completed before promised and under the estimated cost. Great job and would definitely recommend."
"... Awesome. I wish I had extra cash to paint the whole car! I was happy with the 1 week turnaround. Other competitors take many weeks to complete jobs like this. I'll definitely ..." Read more
"... work with they kept me informed about the repair and was done earlier than expected. When I picked the car up it looked like they had detailed the whole car would ..." Read more
"... Each time, repairs and paint matching was perfect. Completed repairs 3 days sooner than projected." Read more
"Messaged me every day and kept me posted on everything i needed to know!"
"... get the job done. You have the best shop in town. I like how you send messages about how your repair is coming along. I think that is great and it shows ..." Read more
"... truck, I took it to R-N-R on a friends recommendation. They kept me updated with daily texts, and within two weeks the repairs were finished. The results were incredible ..." Read more
"... parts promptly and had our car back to us quickly. I love that they kept us updated with an estimate estimated time of completion as they worked on the vehicle. ..." Read more
"Appreciate the updates during the work process"

My Experience

Thanks as always for a job well done

Likely to Recommend

I have dealt with other shops in the past in several states, and none can hold a candle to this family run shop..

Repair Quality

Ryan and his team are the only people we entrust our vehicles to. They go above and beyond and we are never disappointed with the results. They have performed work on both of our Dodge Rams, and our Lincoln Aviator I would not hesitate to recommend them to anyone looking for outstanding work and service at a fair price

Customer Service

See above comments Highly recommend

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs looked good and done on time.

Customer Service

Could have went over the repairs

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work and correspondence. We will continue bringing our vehicles. con

Customer Service

Kept updated

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Very neat and timely repair and kept me informed

My Experience

Good work

My Experience

Looks great. Good service.

My Experience

I had front bumper damage. This is my 2nd time getting work done by R-N-R and both times my expectations were exceeded (first time large tree limb creased the roof). Estimate was super fast and efficient. All needed parts came in on tim. No “extra” parts had to be ordered (proof estimate was spot on). The Monday I was supposed to bring it in I had a last minute event and R-N-R said no problem bring it in Tuesday. I dropped it off Tuesday at noon, and Wednesday 2pm it was finished! Final cost was almost to the nickel the same price as the estimate.

My Experience

R-N-R Auto Body always does an excellent job. From the friendly service in the office to the excellent finished product that comes out of the shop. We highly recommend R-N-R Auto Body.

My Experience

Great place and people to deal with. Highly recommend!

My Experience

My Experience

My Experience

Everything came out perfect and was done a day early extremely happy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

R-N-R Auto body is the best in Maryland never disappointed with their work I will always take my vehicles there for repair friendly atmosphere and awesome work

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are great to work with

Repair Quality

Very Happy with the work they did

Customer Service

Everything was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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