CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 0.0/5.0 -
The work was done very well. You are so busy that it just took too long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well-run business!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff Maria and Rafael were nice and very professional guide me every single step of my process Thank you soo much Great work guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Customer service from all.
My Experience - 5.0/5.0 -
Very helpful and good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, George took excellent care of us, everything was completed in a timely manner and no problems. Highly recommend CARSTAR for outstanding friendly service. Thank you George for everything.
My Experience - 5.0/5.0 -
Excellent body and paint work. Very pleased
My Experience - 5.0/5.0 -
Completely satisfied with workmanship and team at front of store. Very welcoming 😊
Likely to Recommend - 5.0/5.0 -
Will refer anyone that I know would be in need of this type of repair
Repair Quality - 5.0/5.0 -
Great service and great work.
Customer Service - 5.0/5.0 -
Employees at the front desk make you feel very welcome and are very pleasant
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carstar Roberts collision repair is quite simply an outstanding organization- the service, professionalism, attentiveness and sincerity are unmatched. The whole team (Linda, reception, Amanda, the repair crew) does a terrific job in keeping the customer informed regarding the progress of repairs. Special distinction goes to Linda who did a terrific job explaining the process with professionalism and knowledge. Outstanding customer service from beginning to end- bravo!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great n friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleasantly surprised with the ease to Do the repairs on my Ridgeline,Beautiful job! The updates On repairs and kindness on what to expect with the rental car. Thank you for all your help! J.
Likely to Recommend - 5.0/5.0 -
Very likely to recommend.
Repair Quality - 5.0/5.0 -
I was given a choice of 3 autobody shops to choose from, Robert's Carstar stood out because of their offer to also have a detailed cleaning after repairs. They gave me updates on repairs being made , they made my vehicle like new again. The staff was professional and helpful. Would definitely recommend them again. When I spoke of this shop I always heard I made a good choice to have my repairs taken care of there. A definite 10!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If you want top-tier craftsmanship paired with exceptional, professional service, ask for Matt Henriques. I highly recommend this shop to anyone!
Repair Quality - 5.0/5.0 -
I recently brought my car in for collision repair, and I couldn't be more impressed with the results. The bodywork is entirely seamless—you would never know the car was ever in an accident. A huge shoutout to Matt Henriques, the estimator on my case. From day one, Matt was an absolute professional. The repair work itself is flawless, delivered on time, and finished to the highest standard.
Customer Service - 5.0/5.0 -
Everyone was very kind and patient. They arranged an Uber service on the first day for me to drop me off as the rental car wasn't available yet. Later on, the transition from rental was easy. And again, working with Matt Henriques made all the difference - true professional.