Jerry Graham Auto Body - Calle Del Oaks

4.9 (749reviews)
97%
101 Calle Del Oaks,  Monterey,  CA  93940
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Shop AssistantSparkles

In operation 46 years.

Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (749)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is widely described as friendly, professional, and courteous. Communication throughout the repair process is a strong highlight, with customers appreciating regular email, text, and phone updates. Timeliness is generally well-regarded, with numerous customers noting their vehicles were completed ahead of schedule. A few customers, based on their own comments, noted areas for improvement such as more proactive communication regarding delays, occasional quality control issues requiring a second visit, and cleanliness of interiors after repairs. Overall, the shop earns strong loyalty, with many customers returning repeatedly and actively recommending the shop to family and friends.
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"The price was eminently fair, the workmanship was great, and the customer service was exceptional. I would highly recommend."
"I had a great experience with Jerry Graham Auto Body. The office staff was friendly and efficient. The ..." Read more
"... taken care of us. That is why I continue to return. Superior work quality and terrific communication. I highly recommend them." Read more
"The work was done beautifully. The area repaired was restored to its original condition."
"Top notch work is all that is done here. In over 16 years of trusting my vehicles with Jerry ..." Read more
"Super fast service. Extremely satisfied!"
"Job was done on time in less than the original estimate. Quality of the work was outstanding."
"It was done earlier before the due date."
"Promise in a wk. it took three days ,awesome"
"... would have to rent a car a major hassle where I live; they said they would try to have it done on Friday, and did." Read more
"Meticulous work, excellent communication with service advisor and best prices. Extremely happy, will return and ..." Read more
"This was so helpful, there was no guess-work or wondering for me. I knew what was happening at every step."
"The communication on the status of my car was continuous and very helpful. The team in the front office was ..." Read more
"This team cares, constant contact, takes care of the customers, deals with the insurance, takes care of personal belongings left in the vehicle, ..." Read more
"... experience with Jerry Grahams Auto Body went very smoothly,they kept me up dated on the process. The car was clean and polished at delivery and accompanied ..." Read more

Likely to Recommend

Repair Quality

Great people, great quality work, and quick service. Much appreciated.

Customer Service

Returned Clean

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Customer Service

G.O. was awesome. He worked with me on the quote so I could get areas with the most damage fixed within my budget

Returned Clean

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Repair Quality

Customer Service

Easy transition to turn in vehicles for repairs. Communication was good with JG staff.

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Repair Quality

Good group to do business with

Customer Service

Returned Clean

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Repair Quality

Customer Service

Fast, excellent work! Very helpful through the insurance process.

Likely to Recommend

From my experience, it was nice to see people who seem to enjoy their work and run a very efficient shop for my experience with auto body honestly auto anything. It’s a rare experience to see such efficiency and knowledgeable people working to help someone with their vehicle in the Monterey area. It’s extremely hard to find anyone of this caliber.

Repair Quality

The crew is unbelievable very accommodating. Got the job done with the parts. They had allowed me to get my truck back for a little while until the next part comes in. The crew was very receptive to any questions I have and although they are a very busy company treated this Local company with patience and respect, even when I was under pressure to get my truck back. They understood and did their best and it showed great crew. Great communication great work what can you ask for more than that?..

Customer Service

Customer service is great as I said I was having a busy week and they had the patients to try to understand where I was coming from as they must deal with crazy people all the time who need their cars back. They were professional and gave me all the information I needed and kept me up-to-date and were extremely pleasant and had a smile on their face the entire time.

Returned Clean

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Repair Quality

Handled very fast and professionally. Very good experience

Customer Service

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Repair Quality

Customer Service

Very clean and professional. Good communication and follow up.

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Repair Quality

Nice and professional staff

Customer Service

Returned Clean

My Experience

Geno from Del Rey Oaks location and Jesse made everything easy!

Likely to Recommend

Our friends asked us why we chose them… that was an easy response~they were close by, and we gad done business with them before❤️

Repair Quality

No one likes a damaged car especially if you have done it‼️😵😵‍💫 Everyone was wonderful and assured me that they would take care of my car..and they did wonderfully.

Customer Service

I just couldn’t be more pleased‼️ From the office to the gentlemen who worked on my car, everything was perfect ‼️❤️

Returned Clean

Likely to Recommend

My daughter in law was driving the family truck when another truck caused a fender bender in Carmel. She had Jerry Graham complete the repair to their Chevy truck. Both she and my son were very pleased withe quality of the repair. They recommended Jerry Graham Auto Repair. I was pleased that Jerry Graham was in State Farm auto repair ‘network.’

Repair Quality

I was very satisfied with the quality of the repair.

Customer Service

She was friendly and professional. She explained the process.

Returned Clean

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Repair Quality

1 loose piece under passenger door , could have been loose prior. Not sure

Customer Service

Always a 10 on customer service from Gino, Martel, and Jesse

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very efficient and professional service, vehicle was repaired properly and ready earlier than expected. The only glitch was that the console insert on the driver door was pulled out of its seated position and the clip temporarily lost and I discovered it when entering the vehicle to leave and had to return to the office to report the issue as I had never seen any problem with this part of the car before. It turns out someone had manhandled the whole thing literally pulled it out lost the clip temporary early and luckily they found it on the ground in the shop and put it back so I was able to take the car right away.

Customer Service

Returned Clean

My Experience

Meticulous work, excellent communication with service advisor and best prices. Extremely happy, will return and recommend. Thank you!

Likely to Recommend

Definitely leaving positive reviews on yelp and google.

Repair Quality

Best repair and best estimator.

Customer Service

Estimator is #1.

Returned Clean

Likely to Recommend

I would not go anywhere else!

Repair Quality

Top notch work is all that is done here. In over 16 years of trusting my vehicles with Jerry Graham, I have NEVER been disappointed! I simply won't go anywhere else!

Customer Service

I'm always treated like a preferred customer! I wish all my family treated me as well! lol

Returned Clean

Likely to Recommend

Repair Quality

Helpful. Gino was great. The guy who did the work did a sloppy job. Put plugs in the holes where the plate was was, didn’t fit them properly and cracked the plastic, what ch happens when you go to fast.

Customer Service

Gino was great

Returned Clean

Likely to Recommend

I have already recommended Jerry Graham Auto Body to my friends and neighbors!

Repair Quality

Jerry Graham Auto Body repair deserves ONE HUNDRED points. It is excellent!

Customer Service

The customer service is professional & thorough, but also pleasant and polite.

Returned Clean