Jerry Graham Auto Body - Salinas

4.6 (471reviews)
94%
340 Abbott Street,  Salinas,  CA  93901
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Shop AssistantSparkles

In operation 11 years.

Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (471)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff described as professional, courteous, and accommodating. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new and work exceeds expectations. Communication stands out as a major strength, with regular text updates and clear explanations throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. Customers appreciate the attention to detail, cleanliness of returned vehicles, and the helpful, friendly atmosphere. Several mention they would highly recommend the shop and return for future services.
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"... vehicle... HERES THE GOOD NEWS, my pleasure to say... I was so very surprised and satisfied by the quality work, all the attention to detail!..I was amazed... Also ..." Read more
"... with me throughout the whole time, my car is there. They do great work on my vehicle each and every time I have brought it in since it hasnt been the first ..." Read more
"... customer service. Very professional and responsive! Results were impeccable body repair to my car!🚗" Read more
"What impressed me most was their attention to detail and commitment to quality. They went above and beyond to ensure everything ..." Read more
"Very pleasant experience. Courteous, professional staff. The car looks like new. Thank you."
"A week before the estimated date! Woohoo!! I am so grateful"
"A day early."
"... finish date, and then I think it was the next day she told me it was done. I was all excited" Read more
"On time delivery"
"Ready very early"
"Thank you so much for such fast and quality work. I really appreciated the updates via text message. Such helpful and friendly personnel. Thank you so ..." Read more
"The Shop contacted me in regards to every step of the process. They made sure I was very clear what ..." Read more
"I received text message updates on a regular basis."
"They took great care of me and let me know every step of the way what was happening next"
"They kept me post it about the development of the job."

Likely to Recommend

Repair Quality

Very fast service and good quality.

Customer Service

Returned Clean

My Experience

Car looks amazing

My Experience

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Very pleasant experience. Courteous, professional staff. The car looks like new. Thank you.

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Repair Quality

2 small paint defects one right hand a pillar bare metal spot Second hood contact to grill separating paint from hood bare metal exposed

Customer Service

Waiting on follow up for rework

Returned Clean

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Customer Service

Returned Clean

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Both of the people I felt with were both professional and very knowledgeable. I thought they both were very prtsonsble

Customer Service

Returned Clean

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NEVER

Repair Quality

My car has been damaged by this shop

Customer Service

My car is damaged the steering wheel controls don’t work.NO problem before door was replaced.Shop has no integrity I’m screwed.when got the vehicle back the seat belt did not retract.I drove the car for a week and half before putting it in the shop,EVERYTHING worked fine.After Complaining AAA covered that because it was deemed accident related.They damaged it while repairing the door and charged YOU for it.I was then told AAA wouldn’t cover the repairs for the steering wheel controls,my radio also shuts down by itself.I whent to the shop AAA said to use i feel you should insure me against the shop you sent me.From what I can see these people are ripping you off also.this organization has no INTEGRITY F+

My Experience

Good quality work, and kindness personal l am really satisfied.

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Returned Clean

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This will be the body shop I think I will continue to use if I ever need body work done

Repair Quality

Yes they did great work you can't even tell anything that happened everything is perfect

Customer Service

Yes they explained everything to me they helped me every step of the way

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My Experience

Since Day 1 that i took my vehicle in i knew my car was in good hands, customer service was outstanding, communication was perfect, the shop really showed me that they care for their customers. Made the process smooth, i did not have to do much because the shop took care of everything. Office staff was very sweet, respectful, and constantly asking if they may help me with anything else. I was even given recommendation for other damages not related to my car accident, for a reasonable price. Rental assistance with the shop was easy and fast. Also not to mention my car was ready sooner than expected date. I would highly recommend this shop to family, friends, or anyone that needs their services. Will definitely use jerry grahams shop again without a doubt, best shop in monterey county. Thank you for everything that was done for me, my vehicle and my safety.

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Customer Service

Excellent customer service and follow up!

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Repair Quality

Jerry Graham was very accommodating for the dates I had available for repair. The work looks great and was completed earlier than the anticipated timeline. They did a wonderful job. I would recommend them to anyone.

Customer Service

Returned Clean

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Customer Service

Great to work with!