CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Amazing. Very happy with everything. I was surprised to get it back so shiny and clean. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent operation, fantastic people!!
My Experience - 5.0/5.0 -
Great service from beginning to end. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt was really helpful and kept me advised of repairs all the way through the process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0 -
Very responsible staff!
My Experience - 5.0/5.0 -
Very impressed and treated beyond expectations! Thank you much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The finished product is very good. It just took too long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really appreciated that they cleaned my car inside and out!!
My Experience - 5.0/5.0 -
All the process is smooth and pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pedro is a definite asset! He is welcoming and knowledgeable. He went out of his way to accommodate me. I would ask for him on a future visit.
Likely to Recommend - 4.5/5.0 -
Looks great
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Car looks great. Good job could have had better communication on time of completion of job and a walk around car when picking up but other than that it went good.
My Experience - 5.0/5.0 -
We are always confident that our vehicles will be repaired correctly, professionally, and in a timely manner when CARSTAR Roberts does the repairs. We enjoy working with Matt Henriques and are glad to see his familiar face when we return to this shop. Keep up the good work, CARSTAR Roberts Team!
My Experience - 0.0/5.0 -
The work was done very well. You are so busy that it just took too long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well-run business!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff Maria and Rafael were nice and very professional guide me every single step of my process Thank you soo much Great work guys