CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! The car looks amazing. Staff was lovely!
My Experience - 5.0/5.0 -
The customer service at CarStar is exceptional, with the entire team including Rafael and all front desk and technical staff, demonstrating a high-level of competence. A CarStar shop, indeed! You deserve a five-star rating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did such a good job. My car looks like it’s brand new… on the inside and outside thanks for detailing it. That was unexpected and very appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did Amazing. Car looks brand new
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already mentioned my impression to a friend
Repair Quality - 5.0/5.0 -
Great service and communication. Really appreciated the extra care that everyone showed us.
Customer Service - 5.0/5.0 -
Great service and communication. Really appreciated the extra care that everyone showed us.
Likely to Recommend - 5.0/5.0 -
Appreciated the professional atmosphere and helpful staff
Repair Quality - 5.0/5.0 -
Even though car was not repaired by the insurance of the person who hit the car, the appraiser provided a verbal update before car was towed by the State Farm insurance to further evaluate repair options on my 2012 VW Passat
Customer Service - 5.0/5.0 -
Everyone was very helpful
My Experience - 5.0/5.0 -
Expedient, efficient, courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were great. Your people were courteous and attentive in my car. Looks great. Seems to be driving well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the whole process thank you, George
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have used Robert’s several times over the years and worked specially with Linda and I have had only great experiences with her and the entire staff. They are all very courteous and professional!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional & efficient operation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
George was immensely helpful and worked with me throughout the repair to keep me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George took care of the car and kept us in the loop for the entire repair! Excellent customer service and work!