CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional & efficient operation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
George was immensely helpful and worked with me throughout the repair to keep me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George took care of the car and kept us in the loop for the entire repair! Excellent customer service and work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. George is such a professional man who kept me updated all the time. Thanks for taking care of my Highlander.
My Experience - 5.0/5.0 -
You are first class operation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated guidance on using the repair funds wisely. Also having the car shining in and out warmed my heart Thanks so much I truly hated filing against a poor family even though my finances are challenged too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire experience was wonderful - George guided me through every step of the repair process, and my car looks fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication throughout the repair. And the repair was done in a very timely manner. Much appreciated. I will recommend this shop to anyone needing auto body work.
Likely to Recommend - 5.0/5.0 -
Absolutely, without hesitation.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carstar team members are awsome, great customer service, great communication skills. Will recommend this place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Probably going to need to bring the car back. There's overspray all inside the car. My wife said that all the interior feels like there's something stuck to it. It feels rough like the steering wheel, the console things like that. I'm in the hospital now. I'll contact you when I get out. Thank you, Ruben
Customer Service - 4.5/5.0 -
We'll need to bring the car back in. My wife says there's a lot of overspray on the interior of the car. She can feel a roughness like overspray on paint type of thing. I'll get in touch with you as soon as I can. I'm in the hospital right now... Thanks!
Likely to Recommend - 5.0/5.0 -
Great job on our 2018 Subaru that was rear ended! Looks like new! And all complete earlier than estimated! Attention to detail was awsome!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every step of my experience with Carstar was professional and top notch from the time I took my Jeep to you guys and left it in your hands to when it was completed.Customer service was great from the ladies at the front desk to the adjuster (Ruben) to the shuttle driver that took me to my apt. and back to shop when completed. Thank you for your excellence. You will definitely be recommended by me to anyone who needs your services. 10 plus !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job all the way through customer service 10 plus estimated 10 plus can’t say enough about them. Would refer them to anyone and everyone that needed services. Exstreamly professional 10-10-10 plus
My Experience - 5.0/5.0 -
Everything was done exactly how they said it was going to be done. The service was outstanding and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service on time and no issues
Customer Service - 5.0/5.0 -
Best customer service been to other places the service is good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was done earlier than expected. Looks great! Thank you.