CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good service
My Experience - 5.0/5.0 -
Great communication and admin staff was fabulously helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roberts CARSTAR staff and employees are very professionals and that's why I trusted them working on my car and would not hesitate friends and others to refer them to be their customers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Like I mentioned before communication was great staff friendly and knowledgeable shop is beautiful and very clean for a body shop this has been my second time at Robert's and they did take care of me great experience painless
Repair Quality - 5.0/5.0 -
The vehicle looks amazing.
Customer Service - 5.0/5.0 -
From the front desk Justyn Amanda Jennifer and Michelle were so welcoming and my estimator Matt was very knowledgeable and kept me informed great shop and great people most of all great work
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and helpful. Great team work. I appreciated the great communication and text updates.
My Experience - 5.0/5.0 -
They are terrific, professional and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific service and the product is perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, very good service and quality work. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfectly repaired, less than a week, clean shop, good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I recently had my truck repaired here and overall the work looked great and the staff were professional. However, after picking up my vehicle, I noticed a noise that my truck didn’t have when I originally dropped it off. I’m hoping the shop can take another look and help figure out what might be causing the new noise. Other than that, the experience was good and I appreciate the work that was done. Looking forward to getting this resolved.
Repair Quality - 1.5/5.0 -
I recently had my truck repaired here and overall the work looked great and the staff were professional. However, after picking up my vehicle, I noticed a noise that my truck didn’t have when I originally dropped it off. I’m hoping the shop can take another look and help figure out what might be causing the new noise. Other than that, the experience was good and I appreciate the work that was done. Looking forward to getting this resolved.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carstar Roberts collision made an uncomfortable situation bearable. I was advised each day of the progress of my vehicle repair and they deliver the vehicle on the said date promised. Linda Castellanos was better than excellent!