CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
First class service from start to finish. Appreciated the regular updates. Catching the off color of the rim and getting a new one asap. Couldn't be happier so far how everything went and have told many of people how impressed I have been. If a need ever arises again and I hope not, lol you will be the ones I choose to call. Thanks to all of the staff.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car was promised to be completed by Friday, November 1. I had to call around 4:30 PM to see what was up with the car. The car was not ready and I was asked if I could pick up the car on Monday morning. They were going to call me first thing In the AM. I had to call at 11:30 AM to check on the car. I was told they would call me back very soon. 1 hour later I received a call. The car was ready That was at 12:30. Car looks fantastic but don’t over promise and under deliver.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Based on the cleanliness of my truck when I got it back I would not recommend this place to anybody.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Helpful, friendly and extremely professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the advice Joseph gave me fir repairs. So helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My new bumper has a bolt cover that has gone missing leaving the bolt exposed to corrosion.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great attention to detail!
Customer Service - 5.0/5.0 -
Accommodating professionals! Great to deal with!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was amazing. Thank you so much
My Experience - 5.0/5.0 -
Very nice workers and they even vacuumed my car they did a great job thank you all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jordan was super professional and helpful and everyone else did an amazing job with my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone was very nice, and I like Robert and George, but we were supposed to get the scratches buffed out and a detail as well...which never happened. Plus we have the cracked reflector because they couldn’t get the part. Would have been nice to at least get a clean car back.