CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Quick service. Only suggestion I would have would be to ensure customers windows and doors are closed while in the shop. Noticed quite a bit of surface dust on the interior of the vehicle. Not a major issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I felt my entire experience at Roberts was very positive
Customer Service - 5.0/5.0 -
Everyone I encourtered was kind and courteous
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and easy. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
My car wasn’t cleaned well after having glass shattered all over my car. There was still glass in my trunk and on the side of the doors
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Though it took longer than expected. The parts were ordered but there were issues.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Took too long to fix bc parts were ordered incorrectly or some other issues with parts.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0 -
Everything was great!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I just need to call about 1 thing to check
Customer Service - 5.0/5.0 -
George was great help!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely impressed with the attitudes, assistance, and thoroughness of each member of the staff located in Monterey, California. I am a returning client and each time the follow-up and help of the staff was special. Jordan specifically was very thorough in his details and efficient in his follow-through. When a complication arrises he is quick to find and relay a solution. I will recommend those who need vehicle repairs to CarStar in Monterey.
Customer Service - 5.0/5.0 -
see earlier comments
Returned Clean
My Experience - 5.0/5.0 -
Very professional job and done in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the regular updates on the repair progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done tp perfection. They even fixed the chipped paint on the hood caused from rocks.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent job and service!