CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I worked with George whom I thought was great. He was very knowledgeable and easy to talk to. He made the whole repair process pretty painless and put my mind at ease about the repairs and he easily answered any questions I had about car insurance procedures.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very easy to work with. George kept me informed through the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job with a quick turn around.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, fix it right the first time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ricky was immensely helpful and explained to me in full and clear terms so I could ultimately relay that info to my employer (the owner of the vehicle). 20 thumbs up. Will recommend. Hope I never have to see y'all again 😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always exceed expectations for timeliness, communication, and finished product.
Customer Service - 5.0/5.0 -
Excellent from check-in to check-out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Received very few updates on status’s of car
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Cab is still scratched from where it was damaged, interior is filthy and it was missing plastic pins inside the wheel wells on both sides
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The repair quality was good, found some scratches on the cab where it got damaged but the cleanliness in the interior was horrible
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
George, thank you for your patience, diligence, and exceptional customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
George was great and took the time to make sure I was completely satisfied with the work completed.