CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not what I expected, my steering wheel isn't level. Took it to Ford dealership and they were able to fix the issue. Please don't contact me the issue was fixed by my dealership. I really don't want to hear from your group.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my second time returning
Repair Quality - 5.0/5.0 -
Paint was beautiful
Customer Service - 5.0/5.0 -
Staff is beyond friendly and well mannered
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Robert’s Auto was quick to get me in for assessment and provided me a rental car right away. They were very professional and explained the process thoroughly. Was able to get updates via texts. In the end car was washed and good as new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
front desk lady was super kind and helpful. They are all very professional and did a great job
Customer Service - 5.0/5.0 -
front desk lady was super kind and helpful. They are all very professional and did a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent. The geico adjuster was friendly and professional. He taxed us a few times to let us know what is going on our car. The carstar Roberts looks clean and felt safe to leave our car there. We recommend the facility. Thank you for quick service to geico insurance as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was really happy with the level of service and communication when having my car worked on. You really are the gold standard I’m cuatomer service. Thank you!