CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, kept me up to date with the progress
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matt Henriques was my contact who was professional, friendly and called me with updates. He was exceptional! The workmanship was also great! They went above and beyond
Likely to Recommend - 5.0/5.0 -
Very satisfied with Carstar.
Repair Quality - 5.0/5.0 -
My contact at Carstar Matt Henriques was exceptional and the workmanship was great!
Customer Service - 5.0/5.0 -
Matt was professional, friendly and he called me with updates.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The communication it was a big factor for me !!
My Experience - 5.0/5.0 -
Yes, I am completely satisfied with the repairs on my car. Thank you keeping me updated during the repair process. My car is beautiful !
My Experience - 5.0/5.0 -
Everyone was not only professional but kind too! I was happy that my car was done much faster than I expected. And I was grateful for the offer to pick me up at home to get my completed car.All in all a great experience:)
My Experience - 5.0/5.0 -
Hi, Everyone was very friendly and professional at the Monterey location! I had Pedro overseeing the fender repair on my Mustang. He kept me informed throughout the week, and they finished earlier than estimated! My car looks beautiful, and I appreciate the detailing I noticed they did, polishing the tires, and floor mats inside too! Also the spare bottle of exterior paint, thank you! I will recommend this location to anyone I know in need of collision repairs!
My Experience - 5.0/5.0 -
Everyone was awesome. My car looks beautiful. Thank you for washing it as well. Very nice surprise. Quick turnaround too! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
my car looks like the accident never happened It was very well taken care of and was done quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service! Many thanks to Juan for his thoroughness and organization in taking care of my repair.
My Experience - 5.0/5.0 -
I appreciated the regular/daily text updates regarding the car’s status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job fixing my car and it's pretty quick. They're very professional Rafael from the shop gives me an update of what's the status of the car on time. We're very happy and impressed with the outcome.
My Experience - 5.0/5.0 -
Excellent service from start to finish! Communication was great and my car turned out better than expected. The Hank you!
My Experience - 5.0/5.0 -
My car looks beautiful and so clean! Everyone was very kind and so efficient. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
ABSOLUTELY! Top notch service, communication, coordination, bodywork... Everything!
Likely to Recommend - 5.0/5.0 -
Absolutely! Exceptional work. My car didn't look this nice the day I bought it.
Repair Quality - 5.0/5.0 -
Wonderful!
Customer Service - 5.0/5.0 -
Excellent communication and very professional