CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great experience and thank you for the quick turnaround.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience.
Customer Service - 5.0/5.0 -
It was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was an excellent job. If I didn't have photos to say it was damaged, I'd never would have guessed. Everyone greeted me with smiles, offered coffee or tea while I waited. Everything was explained beautifully. Plus they keep a clean house. If anyone asks, I will recommend you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Pleasant staff. Clean environment. Quick service. Great repair.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was prompt, courteous, and completed ahead of schedule.
Customer Service - 5.0/5.0 -
Service was prompt, courteous, and completed ahead of schedule
Returned Clean
Likely to Recommend - 5.0/5.0 -
will highly recommend.
Repair Quality - 5.0/5.0 -
great customer service. Kept me regularly updated.
Customer Service - 5.0/5.0 -
great
My Experience - 5.0/5.0 -
My car looks good as new. Repairs done in a timely manner; excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great and timely customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys were amazing; they kept me updated and finished before the expected day. I truly appreciated it.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work. Thank you.
My Experience - 5.0/5.0 -
Mark was very attentive and conscientious, keeping me updated and informed about the scope of damage, and progress in repairs. Excellent customer service! Thank you . It was also super convenient to return car rental there at Carstar Roberts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast services I'm a happy camper. They did a great job
My Experience - 5.0/5.0 -
Very courteous and trying to help me and as far as I know, it’s right now I just picked the car up. They did a wonderful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The work was done. I love the service. There was attentive and they checked with you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair. Even detailed the vehicle!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repairs were done in a timely manner and even had my car cleaned and ready for me at pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were great! Thankyou, rgankyou,thankyou!
Customer Service - 5.0/5.0 -
You were thankyou,thankyou, thankyou!
Likely to Recommend - 0.5/5.0 -
They need to treat customers the same
Repair Quality - 0.5/5.0 -
Right tail lights is loose -a little play-causing to vibrate, right rear wheel well cover not align properly, engine fuse left uncover, Left side mirror accessory broken