CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were great! Thankyou, rgankyou,thankyou!
Customer Service - 5.0/5.0 -
You were thankyou,thankyou, thankyou!
Likely to Recommend - 0.5/5.0 -
They need to treat customers the same
Repair Quality - 0.5/5.0 -
Right tail lights is loose -a little play-causing to vibrate, right rear wheel well cover not align properly, engine fuse left uncover, Left side mirror accessory broken
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
George was great and had amazing communication with me throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was quick and efficient. They treated clients well, and provided excellent service. I would definitely recommend the repair service.
My Experience - 5.0/5.0 -
The car looks better than the day I bought it. Thanks to George for the daily updates
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was a great claim. George gave me daily updates on my car. The front desk people were very friendly. Everything went very smoothly. Can’t say enough of the daily updates from George. The car looks better than the day I bough it.Great job by all the people who worked on my car. Thanks Benny
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I drove from Salinas to bring my vehicle if I had to do it again I would still use them over any local place in my area.
Repair Quality - 5.0/5.0 -
Was simple and easy to get the vehicle into the shop. Matt the adjuster kept great communication with me during the repair process. My vehicle was complete early. Was completely satisfied with the services provided.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair job. The whole experience was smooth and trouble free. Great staff! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service! Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work done very well and rapidly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you very much satisfaction guaranteed now I know who to come to all the time