CARSTAR Robert's Collision
In operation 30 years.
CARSTAR Robert's Collision is a family owned and operated business. We have been an established business in beautiful Monterey since 1996. Our top priority is to make the repair process as convenient as possible for our customers, with the highest level of service and excellent repair quality at competitive prices.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I drove from Salinas to bring my vehicle if I had to do it again I would still use them over any local place in my area.
Repair Quality - 5.0/5.0 -
Was simple and easy to get the vehicle into the shop. Matt the adjuster kept great communication with me during the repair process. My vehicle was complete early. Was completely satisfied with the services provided.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair job. The whole experience was smooth and trouble free. Great staff! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service! Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work done very well and rapidly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you very much satisfaction guaranteed now I know who to come to all the time
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to others. They are friendly and professional.
Repair Quality - 5.0/5.0 -
Very satisfied with the service, communication and overall experience.
Customer Service - 5.0/5.0 -
They were very professional, communicating during the entire process, fast and courteous.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job. Everything was handled to my satisfaction.
My Experience - 5.0/5.0 -
The team at CarStar Roberts was very communicative throughout the repair process and in parts being delayed. The staff were very friendly and professional. They also cleaned my truck (inside and out) before returning it to me - great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, on time, understanding, experienced. They kept a surprise of every step. On time as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service. Keeping in touch with the progress. Friendly and well-trained personnel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
So so
Repair Quality - 2.0/5.0 -
New wind noise
Customer Service - 2.0/5.0 -
Found driver side, strong wind noise, after paint work. Before there was none wind noise. Because of this, we took it back for a fix. I think maybe the seal was not good in reassembly process. Waiting for result now.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes they were wonderful
Repair Quality - 5.0/5.0 -
Yes on due date
Customer Service - 5.0/5.0 -
The best customer service ever
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice service. Was able to complete the repair in less than two days..
Customer Service - 5.0/5.0 -
Great service