CARSTAR Roger Williams Collision Center
In operation 30 years, 24 years at this location.
At CARSTAR Roger Williams Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Weatherford, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Best body shop in town!
Repair Quality - 5.0/5.0 -
Looks great! Got the vehicle back as promised! David worked with insurance company! Took care of everything!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed quickly and looks great.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Appreciated the weekly updates on back ordered parts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Looks like new.
Customer Service - 5.0/5.0 -
Keeping us updated was superb
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
No. I returned to this shop because it was recommended through my insurance company, not because of my prior experiences. Unfortunately, this repair reinforced concerns I have had with previous work performed here. Between multiple trips, unresolved repair issues, missed quality-control checks, and questions regarding warranty-related repairs, I cannot confidently recommend this shop to friends or family. When a customer has to repeatedly return for the same repair concerns, confidence in the repair facility is lost.
Repair Quality - 3.0/5.0 -
I rated the quality of repairs a 3 because this repair required three separate visits. The second visit was for a warranty issue involving repairs your shop had already completed. After the first repair, the passenger-side window no longer worked. I returned the vehicle specifically for that issue, only to discover after the second repair that the driver-side window was now inoperative even though it was working when I originally dropped the vehicle off. In addition, the rear bumper was not properly reattached after repairs and that concern was never corrected despite me bringing it to your attention. These repeated issues demonstrate a lack of quality control and verification before releasing the vehicle to the customer.
Customer Service - 2.0/5.0 -
The customer service was disappointing because I repeatedly had to identify problems that should have been discovered by your staff before returning the vehicle to me. Being told repairs were complete only to immediately discover another problem does not inspire confidence. While employees were generally courteous, customer service is ultimately measured by results, communication, and follow-through. Having to make multiple return trips for the same repair significantly affected my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I've used this shop twice and both times the experience has been subpar. I don't think I'll return or advise anyone else to use them. I'll find another place in the future if services like this is ever needed again.
Repair Quality - 2.0/5.0 -
The tint on the back window installed does not match the rest of the windows. When I picked up the truck no one did a final walk around with me. There was little to no communication about the progress of the repairs while the repairs were being done. It took 2 weeks to complete and I had 1 communication message apologizing for the lack of communication a couple of days before the truck was ready.
Customer Service - 0.5/5.0 -
No final walk around was done with me on pick up. I was told here are your keys is under the awning somewhere. The back window tint does not match the rest of the windows. I also received no communication about repairs or progress for 2 weeks until the truck was almost done apologizing for the lack of communication. Very dissatisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on time!