CARSTAR Spectrum Auto
In operation 6 years.
Carstar Spectrum Auto is a state of the art, full service collision repair shop that focuses on providing the highest level of service to each and every customer as well as exceeding perfection with every repair that we do. All of our techs are I-Car Gold certified as well as holding many OEM certifications. We are certified collision center for Tesla, GM, Nissan, Infiniti, Hyundai, Kia, Alpha Romeo, Dodge and many more
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The process was flawless.
Repair Quality - 5.0/5.0 -
Quality parts, quality materials, indistinguishable from original
Customer Service - 5.0/5.0 -
Exceptional, team went above and beyond to accommodate my schedule
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pete was very helpful and direct. Vehicle came out great.
Customer Service - 5.0/5.0 -
Answered or returned every call.
Returned Clean
My Experience - 5.0/5.0 -
Great job! Car looks great and it only took a week as was promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and excellent communication!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The quality of the work they did was very good. The on boarding process was smooth and efficient. It was only at the very end when I went to pick up the car that there are a couple of minor glitches. 1) they said the car was ready and when I went to pick it up they were still installing one part that took about 15 minutes to do. Again not a major deal. 2) When I got the car home the automatic door lock on the driver side was not working so I had to bring the car back the next day and they fixed it in about 10 minutes. Again not a major deal.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Place was great they did a wonderful job. I would highly recommend them.
Customer Service - 5.0/5.0 -
All very professional & friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service from Pete and everyone involved in the repair process.
Customer Service - 5.0/5.0 -
Pete and everyone was excellent!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They performed the repair, amount of time, and most communications to a very satisfactory level.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
When I called Peter was great
Repair Quality - 5.0/5.0 -
The work was top notch. My car looks like brand new. I would recommend the shop and the owner Peter Casson.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would recommend this shop to everyone
Repair Quality - 4.5/5.0 -
I think they did a fantastic job on the work the car needed. Peter was very professional and answered all my questions
Customer Service - 5.0/5.0 -
Peter was great to work with, attentive and answered all my questions
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was totally impressed with Travelers Insurance handling of my case as well. Thank you
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
Car repair itself was good.
Customer Service - 3.0/5.0 -
Communications poor as end of service arrangements were not good. I received a text that the car repair was finished on Thursday 7/14 at about 4:30 pm. I had my wife return the car rental on Friday morning (7/15), only to find out that the car was not ready, a tire was coming from Long Island. It became a nightmare for my wife - finally got the car at about 3:30 on Friday. There is no excuse for receiving a text that the car is ready when it is not, and if it is an "automatic" send as claimed, I should have been contacted that it was false. Bad communication like that is completely irresponsible as schedules were made around the assumed pick up of the Subaru
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Continue to provide truthful information, frequent updates, and excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was completed and looks brand new. The project was completed sooner than expected