CARSTAR Spectrum Auto

4.9 (1,570reviews)
98%
175 S Route 303,  West Nyack,  NY  10994
Bot
Shop AssistantSparkles

In operation 6 years.

Carstar Spectrum Auto is a state of the art, full service collision repair shop that focuses on providing the highest level of service to each and every customer as well as exceeding perfection with every repair that we do. All of our techs are I-Car Gold certified as well as holding many OEM certifications. We are certified collision center for Tesla, GM, Nissan, Infiniti, Hyundai, Kia, Alpha Romeo, Dodge and many more

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR
Tesla

Reviews (1,570)

Likely to Recommend

Repair Quality

Your customer service is superior to my insurance company, Geico.

Customer Service

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Customer Service

Returned Clean

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Repair Quality

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Absolutely with out a thinking about it .

Repair Quality

The best repair ever, i hope i dont have to return but if i have to it would be great

Customer Service

I was treated with the outmost respect and proffesional

Likely to Recommend

Repair Quality

Very good & nice job you did it

Customer Service

Very good & nice job you did it

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Repair Quality

Customer Service

My Experience

Great job, replaced basically the front of my car and it looks good as new, better than I imagined. Real professional place and I’ll be back for sure

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The staff was very professional.

Customer Service

All of the staff were helpful and answered all of my questions.

Returned Clean

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Returned Clean

My Experience

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My Experience

You guys did a great job!

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Returned Clean

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Repair Quality

Looks good so far!

Customer Service

Had a 4% cc fee that I was not told about until I picked up the car and didn’t have a check with me. 4% is a lot of money on deductibles!

Likely to Recommend

Repair Quality

Work performed fast and efficient.

Customer Service

Returned Clean

Likely to Recommend

Yes, I would recommend but the delay caused difficulty with transportation due to driver of car is 19 and rental difficulties. Customer service-Pete is awesone!

Repair Quality

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Returned Clean

Likely to Recommend

Repair Quality

Excellent experience

Customer Service

Very professional

Likely to Recommend

Repair Quality

First of all, Carstar failed to inform me that they started to charge a 4% fee if pay with credit card. There was just piece a paper taped on the counter off to the corner where no customer would go over unless directed to do so. Then, after I got my car and got going, I noticed a noise when I accelerate, a noise that wasn't there before. I took the car back immediately, the staff from Carstar took it out for a drive, and returned insisting the noise is normal and nothing is wrong. I know my car, I know how it feels when I drive, and it's definitely a new sound. The repair staff insisted that there was no damage to the engine, and I was probably being over sensitive. I had to leave because there are people coming home my house and I was on a schedule to be home. So, I left the shop, but I want to let you guys know as well in case there's future problem(s).

Customer Service

First of all, Carstar failed to inform me that they started to charge a 4% fee if pay with credit card. There was just piece a paper taped on the counter off to the corner where no customer would go over unless directed to do so. Then, after I got my car and got going, I noticed a noise when I accelerate, a noise that wasn't there before. I took the car back immediately, the staff from Carstar took it out for a drive, and returned insisting the noise is normal and nothing is wrong. I know my car, I know how it feels when I drive, and it's definitely a new sound. The repair staff insisted that there was no damage to the engine, and I was probably being over sensitive. I had to leave because there are people coming home my house and I was on a schedule to be home. So, I left the shop, but I want to let you guys know as well in case there's future problem(s).

Likely to Recommend

Repair Quality

Customer Service

Returned Clean