CARSTAR Sunset Auto Reconstruction

4.9 (616reviews)

97%

(415) 681-5450

1270 20th Avenue, San Francisco, CA 94122

97%

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1270 20th Avenue
San Francisco, CA 94122

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About CARSTAR Sunset Auto Reconstruction

See Photos

1270 20th Avenue
San Francisco, CA 94122

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

CARSTAR Sunset Auto Reconstruction specializes in high-quality collision repairs, excellent customer service, and satisfaction in San Francisco, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services

Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

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Website

Reviews (616)

Sort By:
Newest
Rating

474 Customers Rated

5 Stars

65.3% Complete

(402)
4 Stars

7.8% Complete

(48)
3 Stars

1.6% Complete

(10)
2 Stars

0.5% Complete

(3)
1 Star

0.6% Complete

(4)
< 1 Star

1.1% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its friendly, professional staff and high-quality repair work. Many highlighted excellent communication through text updates and in-person interactions, keeping them informed throughout the repair process. Timeliness was a strong point, with several customers noting their vehicles were completed ahead of schedule. The coordination with car rentals and insurance was appreciated, as was the added touch of vehicle cleaning upon return. A few customers noted areas for improvement directly from their experiences, including better synchronization of online appointment scheduling, advance notice of credit card surcharge fees, and ensuring all repair details are fully completed before vehicle return.

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Service Quality
Communication

"... of not having my car. I appreciate your support! The service was top tier and easy to navigate." Read more

"These people were great! They took my car in right away, did a great job keeping me updated on the status, and were very patient ..." Read more

"Everyone was friendly professional and quick. They even washed my car and looks brand new."

"CarStar is fantastic! Weve used them several times and are never disappointed!"

"You all did great work. The bumper looks brand new. Thanks for all your hard work."

"Staff were extremely friendly and accommodating. Great communication and responsive. In addition to that they coordinated pick up and ..." Read more

"The staff were great about keeping me informed about progress of repairs. And everyone that I encountered was extremely friendly."

"... factors outside of their control, no it was not but they stayed in consistent contact with me updating me along the way." Read more

"I got periodic texts informing me about where they were at in the repair process to keep me updated."

"I started receiving text updates on the day my car was scheduled to be completed. I think getting an ..." Read more

Service Quality
Communication

Service Quality
Communication