CARSTAR Sunset Auto Reconstruction

4.9 (607reviews)
97%
1270 20th Avenue,  San Francisco,  CA  94122
Bot
Shop AssistantSparkles

CARSTAR Sunset Auto Reconstruction specializes in high-quality collision repairs, excellent customer service, and satisfaction in San Francisco, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (607)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its friendly, professional staff and high-quality repair work. Many highlighted excellent communication through timely text updates that kept them informed throughout the repair process. Repairs were frequently completed ahead of schedule, with several customers noting their vehicles were returned cleaner than expected. The team was commended for coordinating with insurance and rental services, making the overall experience seamless. A few customers noted improvement opportunities, including advance notice of credit card surcharge fees, better mid-process update timing, and ensuring all repairs are thoroughly verified before vehicle return.
Select to learn more
"... of not having my car. I appreciate your support! The service was top tier and easy to navigate." Read more
"Great people to work with. Quality craftsmanship."
"The staff was so friendly and made the entire process so easy."
"CarStar is fantastic! Weve used them several times and are never disappointed!"
"... a fantastic job my paint is a very rare color and they matched it perfectly they did a great job" Read more
"My car was ready 2 days before estimated completion date. Happy to have the car back earlier."
"Looks good! Completed very quickly. And they washed my car which is super nice"
"... to me on Thursday afternoon instead of Friday and they came through and made sure I got my car on Thursday." Read more
"They fixed it a day early"
"Everyone was very nice and did a wonderful job fixing my car ahead of schedule. They explained what was done and addressed all of ..." Read more
"Staff were extremely friendly and accommodating. Great communication and responsive. In addition to that they coordinated pick up and ..." Read more
"... people were great! They took my car in right away, did a great job keeping me updated on the status, and were very patient with my many messages." Read more
"Friendly service. Always kept me updated on repair progress."
"I got periodic texts informing me about where they were at in the repair process to keep me updated."
"They were texting me telling me what was going on keeping me updating"

Likely to Recommend

Repair Quality

Everyone was friendly professional and quick. They even washed my car and looks brand new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service!

Customer Service

Great service!

Likely to Recommend

Repair Quality

Employees were very friendly and helpful and accommodating.

Customer Service

They were very knowledgeable and able to answer all my questions

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

very good . efficient service . had to change appointment 2x and they were very accommodating. .

Returned Clean

My Experience

Great communication, friendly staff. Will return when needed in the future

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent Co, Employees treat me very well .I am very happy wither work on my Vehicle.

Likely to Recommend

Repair Quality

Service was great and people were friendly.

Customer Service

They were friendly and answered my questions

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You all did great work. The bumper looks brand new. Thanks for all your hard work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and the repair was done reasonably fast.

Customer Service

Lourdes was very helpful as she took the time to answer all my questions.

Returned Clean

My Experience

Likely to Recommend

Convenient and job well done

Repair Quality

Staff members are professional, expertise and friendly.

Customer Service

Kept me informed every step of the way.

Returned Clean

My Experience

Staff were extremely friendly and accommodating. Great communication and responsive. In addition to that they coordinated pick up and drop off between car rental.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you very much for the service-you guys were great!

Likely to Recommend

Repair Quality

You guys were wonderful and the car looks great! Thank you for the work!

Customer Service

You guys were great at keeping me updated

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service here was quick and reliable and the staff was very courteous and professional. Lourdes in particular was awesome to work with and maintained great communication throughout.

Customer Service

Returned Clean