CARSTAR Sunset Auto Reconstruction
CARSTAR Sunset Auto Reconstruction specializes in high-quality collision repairs, excellent customer service, and satisfaction in San Francisco, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service here was quick and reliable and the staff was very courteous and professional. Lourdes in particular was awesome to work with and maintained great communication throughout.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased that our car was available earlier than expected.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Only problem was getting an appointment online. Their online appointments aren't synched up to real time so my online appointment had to be rescheduled later.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
That was great. However, during the repair, the paint got on the part of my driving seat door. So, I need to clean that part.
Customer Service - 4.0/5.0 -
That was good
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was returned to me with an error message displayed, tech told me I needed a battery for key fob: that didn’t solve anything. Had to take my car to other repair shop to get error message fixed, was told at second shop that Sunset didn’t reconnect wires correctly in my door causing the error. Also told car would be ready Monday or Tuesday, but as t ready until Friday and even then it wasn’t working properly
Customer Service - 0.5/5.0 -
Returned my car with an error message displayed, kept car three days longer than expected. Not good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really friendly, helpful employees!
Returned Clean
My Experience - 5.0/5.0 -
Lourdes was great at communicating with me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pls inform customer in advance, charge additional fee 4% of payment by credit card.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From scheduling inspection to repair completion, the whole process was a breeze! Lourdes was most helpful and caring in ensuring my vehicle would be ready as date and time promised.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only one small problem. There was a splotch of substance glued to the windshield in front of the driver. It would not come off with regular washing but I was able eventually by gently scraping it off.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CarStar is fantastic! We’ve used them several times and are never disappointed!
Customer Service - 5.0/5.0 -
Absolutely amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice people and a good job. Lourdes is a good communicator. I will recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! Ready when they said. Good communications!