CARSTAR Sunset Auto Reconstruction

My Experience - 5.0/5.0 -

The staff were great about keeping me informed about progress of repairs. And everyone that I encountered was extremely friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly service. Always kept me updated on repair progress.

Customer Service - 5.0/5.0 -

Very friendly and professional.

Likely to Recommend - 4.5/5.0 -

This place deserves to recommended to family and friends

Repair Quality - 4.5/5.0 -

The staff here consistently demonstrate a high level of professionalism and friendliness, ensuring that every interaction is a positive experience.

Customer Service - 4.5/5.0 -

The staff know their customers' cases well. When I called about my car, Lourdes recognized my case as soon as I mentioned my name. Her familiarity made me feel valued and reassured.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service at all

Customer Service - 5.0/5.0 -

Good service and nice to people

Returned Clean

My Experience - 5.0/5.0 -

Great people who go out of their way to make the experience of car repairs as pleasant as possible.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great people to work with. Quality craftsmanship.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Car looks great and clean. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Went above and beyond and left my car cleaner than I had left it

Customer Service - 5.0/5.0 -

Went above and beyond and left my car cleaner than I had left it

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 0.0/5.0 -

Racioisu

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The woman that was at the front desk was wonderful and smart

Customer Service - 5.0/5.0 -

Very good

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend this shop to family and friends

Repair Quality - 5.0/5.0 -

They did a fantastic job my paint is a very rare color and they matched it perfectly they did a great job

Customer Service - 5.0/5.0 -

They were great answered all my questions and were very nice

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

There are imperfections in the paint finish on the door that was repaired. I can share photos or bring the car back. Otherwise, overall service and communication are great.

Likely to Recommend - 5.0/5.0 -

Yes, would highly recommend to friends and family.

Repair Quality - 5.0/5.0 -

We are very satisfied. There was a paint finish issue and the staff were great to make it right. I would highly recommend Carstar.

Customer Service - 5.0/5.0 -

Very communicative and quick service.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Kudos to Lourdes and team for my comfortable car repair experience. Appreciated the clear and detailed explanation of damages by Lourdes. Updates and calls were helpful as well. The work was well done and I now I have a shiny like new and very clean car !

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

happy with repair work

Customer Service - 5.0/5.0 -

clear explanation of work to be done

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

My second visit to this shop. Both times superb work

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All good and very fast

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job! Fast, friendly, and efficient!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

The steering wheel was not installed correctly so I had to bring it back to the shop. The window replacement still has a barcode sticker on it. There were still bits of glass on the back seats.

Customer Service - 2.0/5.0 -

When I brought the car back to get the crooked steering wheel fixed, I was told “it’s still drivable” and that it “just doesn’t look right”. This was very alarming considering I had just tried to drive home and every time I tried to drive straight, my car veered off to the right.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Knowledgeable and friendly staff; excellent communications with daily progress updates; competitive rates

Customer Service - 5.0/5.0