CARSTAR Troy
In operation 12 years.
When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At TROY CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Had to come back twice, once because there was incomplete work, the second because incorrect work. Garrett was great to work with and my problems were resolved quickly.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Man at front desk not very friendly. Garrett and Sandy were very nice and helpful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the daily updates and communication on how things were progressing. Every person I encountered was friendly and personable and willing to answer any questions we presented. Thanks so much for your expertise and the experience. Repairs are never a fun thing, but if it has to happen your company would be our top pick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your people were kind and very helpful. They showed respect at all times. I would definitely recommend your place of business to all my friends.My car looks fantastic. Thank you for washing it. 😊👍
Likely to Recommend - 5.0/5.0 -
I would definitely recommend your establishment to friends
Repair Quality - 5.0/5.0 -
I would definitely recommend your business to anyone that needs car repair.
Customer Service - 5.0/5.0 -
They all were very friendly and helpful
Returned Clean
My Experience - 0.0/5.0 -
Wasn’t completely fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the repairs and the courtesy of the employees. I would recommend Carstar.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
They done a great job. Looks great. They washed my car. They even cleaned inside the car. Thanks for doing a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was great. Cleaned the car. Great job.
Customer Service - 5.0/5.0 -
They kept you informed all the time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were happy with the work they did and in a timely manner
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ve already recommended CarStar to family & friends
Repair Quality - 4.5/5.0 -
Very happy with they way the car looks after picking it up. Hit a deer and damaged the front passenger side from the head light & bumper all the way down to the back door. The passenger side door was in really bad shape with several large dents along with deer hair in all the cracks & crevices. Not sure if they replaced the door completely or were able to get the dents out but regardless, it looks great now. My family always uses CarStar & with the amount of deer in our area, we’ve unfortunately had to depend on Car Star a few times over the past 5 years. They’ve always done a great job and are directly next to Enterpise in case you need a rental while waiting on your car to be repaired. It makes it super convenient. I’d highly recommend CarStar to anyone and and have already told my family about them in the case they need a quick & reliable mechanic for insurance quote, repair, etc.
Customer Service - 5.0/5.0 -
Well done!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks amazing! The communication throughout the repair was also very good and getting updates was very reassuring!
Customer Service - 5.0/5.0 -
Everyone we talked to was friendly and knowledgeable.