CARSTAR Troy
In operation 12 years.
When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At TROY CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Always do great work! Thank you
My Experience - 0.0/5.0 -
The reps kept calling my husband (he is policy holder) even though I specifically requested they contact me and only me. I provided my cell phone and email address to them. My husband does not respond to phone calls during the day and and requested all communication regarding my vehicle be directed to me. When the care was ready to be picked up, the Troy office called my husband first. I was pleasantly pleased with the updates and pictures sent to me during the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The truck looks great! You have done an excellent job on it. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I very much like the emails and phone calls to keep me up to date what was going on. Thank you
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This our 3rd experience having CarStar repair/service one of our vehicles. I appreciate the frequent communication about progress and staying within the general timeline for service. My car was swept and left clean after repair. We chose CarStar over the dealer for the most recent body work on our BMW because of past experience.
My Experience - 5.0/5.0 -
Thank you for all the hard work you did to put my car back to where it was after my accident it is greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Knowledgeable people; work done in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone with whom I spoke was cand8d and professional....the text updates were welcome!
My Experience - 0.0/5.0 -
The body work is excellent but the automatic sliding door quit working after accident and your shop said it was old age and they couldn't (or didn't want to) fix it. It worked fine before the accident. In hind site i should have taken it to a toyota dealer for repairs.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Body work was excellent but mechanical issues were not repaired.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience from estimate to pick up was a 10
Customer Service - 5.0/5.0 -
Everyone was very friendly, courteous, and quick to respond when questions were asked.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job guys. The Wray family.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have service lights coming on. I will deal with it ASAP.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I enjoyed the progress reporting a big deal however showed interest in my hicle thank you
Likely to Recommend - 5.0/5.0 -
Ok I