CARSTAR Troy
In operation 12 years.
When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At TROY CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The truck looks great. One thing though. I had to tighten the tailgate cable bolts. I should have gotten an estimate on the dent on the rear quarter panel.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
thank you for the excellent work you did on my car and having it done a day early!
My Experience - 5.0/5.0 -
Second time there. Always friendly and do a great job. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the third time I have used Carstar to repair my car and have been completely satisfied with the repairs and customer service provided. I would highly recommend Carstar to anyone.
My Experience - 5.0/5.0 -
I just had my Ford Explorer fixed and not only did Carstar keep me updated but did top notch work and was as good as new!! A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was pleased with everything. The people were very helpful and courteous. The car looks great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every thing from start to picking my car up was very good.
My Experience - 5.0/5.0 -
Friendly, fast service. Loved getting almost daily updates on my car status. The pictures were worth a thousand words. Then to find a bottle of touch up paint in the center console was icing on the cake. Will be bringing other cars in for non insurance quotes in the future. Thanks for everything
Likely to Recommend - 5.0/5.0 -
Have already told others about Carstar
Repair Quality - 5.0/5.0 -
Loved the communication
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have recommended and will in future
Repair Quality - 5.0/5.0 -
Service was great and very pleased with the work
Customer Service - 5.0/5.0 -
Friendly customer service.
Returned Clean
My Experience - 5.0/5.0 -
Sandy, Carstar Troy, Ohio manager, kept me informed as the repairs progressed. She made me feel that she cared about all the customers concerns. The repair was on time and the car looked as good as new. Thanks
My Experience - 5.0/5.0 -
My car looks awesome! I love the way you can watch step by step what is going on. The guys cleaned my car before I picked it up....it looked like new! The entire staff makes sure that you are well taken care of! Thank you Troy CarStar staff! Becky Smith