CARSTAR Village Collision Center
In operation 44 years.
CARSTAR Village Collision Center was opened in 1982 by owner James Seavitt, and has since grown to become one of the top 25 dealers in the nation. Our dual building Collision Center boasts more than 32,000 sq ft of state-of-the art collision repair technology, and space to accommodate all your collision repair needs. With five structural repair racks, laser accurate measuring technology, eight refinish stations and the latest in computer estimating software; Village Ford’s Collision Center is one of the best equipped repair facilities in Metro Detroit. Our Collision Center management staff has been with Village Ford since its opening. With more than 40 years of combined collision repair experience; our friendly and knowledgeable staff can assist you with even the most unpleasant collision experience. Open Monday thru Friday from 8 a.m. to 5:00 p.m., stop in and see why at Village Ford in Dearborn “We Have to be Better”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The repairs were done to perfection in a timely way.
My Experience - 5.0/5.0 -
Beautiful job. Better than new.
My Experience - 5.0/5.0 -
Nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job..thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Did a great job
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Reaching out a couple times a week asking if I had any questions or concerns
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent communication re status of my repair . No issues
Repair Quality - 5.0/5.0 -
A Very professional experience.
Customer Service - 5.0/5.0 -
They were excellent. Answered all my questions
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
People I dealt with were great and understanding they went above and beyond to help me ensure I got my vehicle back. They were helpful and understanding. Will for sure recommend other people to you. thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar did a wonderful and quick job with my repair. The staff is very professional and communicated updates throughout the process. I am very satisfied with my experience at Carstar.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for the wonderful repair job on my car that was professionally done 👍🏻
Likely to Recommend - 5.0/5.0 -
my experience with Carstar was excellent, good service, professional, they did a grand job I recommend Carstar to everyone
Repair Quality - 5.0/5.0 -
I recommend carstar to everyone they’ve done a great job
Customer Service - 5.0/5.0 -
The process was quick and easy
Likely to Recommend - 4.5/5.0 -
My engine light keeps coming on, not sure why, but I am going to bring it in after my doctor's appointments this week. Otherwise, everything that I can see looks phenomenal!
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christine was great!
My Experience - 5.0/5.0 -
Thank you so much for the great job you did helping with the whole process of repairing our vehicle! In the beginning with the rental vehicle process, keeping us updated throughout the whole process, and the final result of repairing our truck back to its original state! It is very stressful after a motor vehicle accident and the whole process went smoothly, including handling all the paperwork with our insurance company! thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Village Ford’s team did a great job handling our repair. Getting into a vehicle crash is stressful enough, they handled the paperwork with our insurance company, the rental vehicle, they stayed in touch with us through the whole process as far as updates on my vehicle, they repaired our truck back to the original state before the accident. Thank you for doing a fabulous job from the beginning all the way down to the last detail when we picked up the truck!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Friendly staff and feel comfortable talking to them 👏