CARSTAR Village Collision Center
In operation 44 years.
CARSTAR Village Collision Center was opened in 1982 by owner James Seavitt, and has since grown to become one of the top 25 dealers in the nation. Our dual building Collision Center boasts more than 32,000 sq ft of state-of-the art collision repair technology, and space to accommodate all your collision repair needs. With five structural repair racks, laser accurate measuring technology, eight refinish stations and the latest in computer estimating software; Village Ford’s Collision Center is one of the best equipped repair facilities in Metro Detroit. Our Collision Center management staff has been with Village Ford since its opening. With more than 40 years of combined collision repair experience; our friendly and knowledgeable staff can assist you with even the most unpleasant collision experience. Open Monday thru Friday from 8 a.m. to 5:00 p.m., stop in and see why at Village Ford in Dearborn “We Have to be Better”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people their always kept me informed step by step what they were doing. They had my car completed when they said it would be done. They were courteous and nice. Would definitely go again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Step by step notification on completion of my car in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
With village ford my experience was very good from the start to finish I was highly satisfied with everything that village Ford and all the repairs that they done my experience was definitely a positive one thank you fellas and ladies it was a good job also sending me a message on my cell phone of where the repairs were at how long it was going to be for I would get my car back was very appreciative good idea thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven't had but two accidents in my life. This experience with AAA was very good. My vehicle liooks better than before. Quality shows on my vehicle. I felt like I was the most important at Villiage Ford. Update daily about my vehicle and when I it would be ready.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
quick work and nice job!! great workmanship!! very nice and helpful people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything looks great and I can't believe it only took a week! Very happy to have my vehicle back so quick thank you
Customer Service - 5.0/5.0 -
I was called shortly after dropping my vehicle off at hertz for an update on what was going to go on. And when I came to pick up everything went smoothly and my vehicle was brought to me quickly and was told if I had any questions to just call and he stayed out there while I looked at it to make sure everything was good
My Experience - 5.0/5.0 -
Status updates helpful and accurate. Car was cleaned for us too-- a very pleasant and much appreciated surprise!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Clearly an aftermarket part, backup camera resolution looks lower
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were highly satisfied and appreciated the great communication. The repair was quick and the job itself looks like it just rolled off the lot. We are happy we switched to Village Ford.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
A week after I handed over my car to be repaired, I went and picked it up and there was still a 4-inch long white scuff on my car that they didn't get out. The gentleman managed to get it fixed within a few hours, which I was extremely happy with. However, I have found another scratch they missed I didn't notice when I picked it up, but I feel it's too much of a hassle to come back in and get it fixed. Likewise, they left my old rim in a cardboard box in my trunk. I thought they were supposed to keep that, but if it needs to be returned I work in Dearborn, 10 minutes away from Village Ford and they can come get it from me.
Customer Service - 4.0/5.0 -
Receptionist was kind of cold, I felt like I was an inconvenience to her when I arrived. The gentleman from the body shop was extremely nice and respectful.
My Experience - 5.0/5.0 -
Very satisfied-on time and great job!! Would recommend village ford-thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Village Ford only shuttles within 5 miles. I never experienced that before. Every dealership I've done business with got me back home. I had to rent a car to get home.