CARSTAR Village Collision Center
In operation 44 years.
CARSTAR Village Collision Center was opened in 1982 by owner James Seavitt, and has since grown to become one of the top 25 dealers in the nation. Our dual building Collision Center boasts more than 32,000 sq ft of state-of-the art collision repair technology, and space to accommodate all your collision repair needs. With five structural repair racks, laser accurate measuring technology, eight refinish stations and the latest in computer estimating software; Village Ford’s Collision Center is one of the best equipped repair facilities in Metro Detroit. Our Collision Center management staff has been with Village Ford since its opening. With more than 40 years of combined collision repair experience; our friendly and knowledgeable staff can assist you with even the most unpleasant collision experience. Open Monday thru Friday from 8 a.m. to 5:00 p.m., stop in and see why at Village Ford in Dearborn “We Have to be Better”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car looks like new, and it was done ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I will let my insurance know how much I value their recommendation to choose the right company to repair my car. I truly appreciated all the updates that I received from Village Ford.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rodney was wonderful! Very polite & professional. I liked receiving the text updates & the repair was done in a timely fashion & a day earlier than promised. Everyone was very polite, professional & helpful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rodney was wonderful. Very polite and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Although repair work looks just fine, customer service is lacking. Only after inquiring about status of car did i receive a phone call. And when I picked the car up it was droped off and the driver just walks away!!! WTF? Would of been nice for someone to go over the car with me. And by the way the car was with you for 30 days.
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0 -
Repair was very good. Customer relations lacked a lot. Failed to keep me up to date and just droped off car in front of shop and walked away. No nothing except to tell me keys were in it..? Really! AAA was awesome, no hassle no problems, thank you 😊
Customer Service - 1.5/5.0
My Experience - 0.0/5.0 -
My driver side door handle is broke. It was not like that when I took my vehicle in.
My Experience - 5.0/5.0 -
Very well done! Plus great public relations ????thank-you
My Experience - 5.0/5.0 -
Nice fixit job. Love your advance notifications on progress. Staff knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Went smooth car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repaired and cleaned inside and out...thank you!!!!
My Experience - 5.0/5.0 -
The car was returned extremely clean! I liked that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Could not tell where the repair was done. Appreciated the car being clean inside and out. The people I dealt with at Village Ford were very helpful. Impressed with your organization.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 everything was very easy.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took the car to Toledo and it stopped. Stranded out of town. Disappointed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Beyond doubt, Village Ford is great for repairs. Wish you would ask questions regarding rental car company.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satiated excellent job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great. Done when promised.great people at villiage ford. Thank you for everything