CARSTAR Village Collision Center
In operation 44 years.
CARSTAR Village Collision Center was opened in 1982 by owner James Seavitt, and has since grown to become one of the top 25 dealers in the nation. Our dual building Collision Center boasts more than 32,000 sq ft of state-of-the art collision repair technology, and space to accommodate all your collision repair needs. With five structural repair racks, laser accurate measuring technology, eight refinish stations and the latest in computer estimating software; Village Ford’s Collision Center is one of the best equipped repair facilities in Metro Detroit. Our Collision Center management staff has been with Village Ford since its opening. With more than 40 years of combined collision repair experience; our friendly and knowledgeable staff can assist you with even the most unpleasant collision experience. Open Monday thru Friday from 8 a.m. to 5:00 p.m., stop in and see why at Village Ford in Dearborn “We Have to be Better”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I vehichle Isn't completely finished.
My Experience - 5.0/5.0 -
I only have good thing to say about my recent experience with Village Ford's Collision Shop. Everyone was very professional and easy to work with. The status updates were great!
My Experience - 5.0/5.0 -
Professional , prompt .
My Experience - 0.0/5.0 -
I was disappointed to find that my car interior reeked of a strong chemical smell. I had to drive home with the windows down because it was so bad. After a day of having the windows open there was still that stink, so I went through my car looking for a rag or something that might have been left behind. I found a faint blue imprint of a hand on the passenger door panel, who ever made it used a very strong paint remover to clean it. I know that doing auto body repairs your hands can get dirty, but use a little common sense and wash them before doing anything to the interior. This one thing ruined whatever goodwill I had for Village Ford.
My Experience - 5.0/5.0 -
All repairs were done within the promised timeframe, and the brief email updates were reassuring. My car looks great! As a retired "front desk" person, I appreciate Peggy's efficiency.
My Experience - 5.0/5.0 -
Daily updates on status and completed on the date promised. Nice job crew! Jim
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No I would not the receptionist was not friendly at all
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the text communications during the process.
My Experience - 5.0/5.0 -
I appreciated the email updates while my car was in for service. The staff was friendly and knowledgeable during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Village Ford Body Shop did an outstanding repair on my 2014 Ford Escape. Great job my car looks new again thank you so much