CARSTAR VIP Auto Body

4.9 (437reviews)
98%
9934 CANOGA AVE,  Chatsworth,  CA  91311
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Shop AssistantSparkles

In operation 46 years.

At CARSTAR VIP Auto Body, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Chatsworth, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a limited lifetime warranty. We have been in business at this location for over 40 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Ram

Reviews (437)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that their vehicles looked brand new or even better after repairs. The staff is widely recognized for being professional, friendly, and courteous. A standout highlight across reviews is the proactive communication, with customers appreciating daily text updates throughout the repair process. Many customers were pleasantly surprised that their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional misalignment of body panels, interior cleanliness after repairs, and one instance of extended repair time with paint quality concerns. Overall, the experience is described as stress-free, with customers expressing high satisfaction and willingness to recommend the shop.
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"... hood the tailgate. They repaired the entire car. They did a superb job. My car looked better than new. They are a wonderful operation doing great work. ..." Read more
"... I have experienced with an auto bodyrepair shop. My car looks like new, no signs to indicate it was in an accident. Carstar VIP treated me like a VIP and completed service ..." Read more
"Did a fantastic job. Neat, thorough, clean, complete."
"... was very attentive, friendly and easy to work with. Workmanship was excellent. Turnaround time was less than expected." Read more
"Left my car looking amazing could not be more satisfied with the level of workattention to detail that my ..." Read more
"It was three days earlier than they promised"
"... an accident. Carstar VIP treated me like a VIP and completed service faster than they initially quoted. All employees I interacted with made my experience ..." Read more
"... and easy to work with. Workmanship was excellent. Turnaround time was less than expected." Read more
"... professional, friendly, and extremely knowledgeable. They repaired my car quickly and the quality of the work exceeded my expectations. They kept me updated throughout ..." Read more
"... the fender looks great. Was very understanding of my need to have my car by a specific date. I would highly recommend this company." Read more
"... Best collision experience, Ive ever had, hand down. Communication was excellent as well, consistent text updates." Read more
"... work done on my vehicle was of the highest quality. I was especially impressed with the updates on the repair status." Read more
"Oh yes ! They have a great way to tell you how is the progress of the repair going Thu texts"
"Great customer service they keep u updated on the repair work"
"Professional, always communicated with us throughout the repairs. Would recommend them."

Likely to Recommend

Repair Quality

Excellent and timely service.

Customer Service

Returned Clean

My Experience

Fantastic company, friendly staff, fast turnaround and the work is spectacular

Likely to Recommend

Repair Quality

I love everything CarStar stands for, great customer service and fantastic work.

Customer Service

Fantastic customer service

My Experience

Very professional and friendly staff, makes everything easy and the car repairs are fast and done in a professional way.

Likely to Recommend

For sure, I will recommend CARSTAR vip

Repair Quality

Customer Service

Very professional.

Returned Clean

My Experience

My Experience

Great operation and a very friendly & informative group. Takes all the pain out of going to a body shop. Automated messages every step of the way, a phone call on pick-up day, & a spotless, fully repaired car at pick-up. Great experience all around.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

I have used this body shop twice now and they do an excellent job. I would highly recommend them.

Returned Clean

My Experience

Very nice people. Very satisfied. With the word they did.

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Repair Quality

Customer Service

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Repair Quality

Good job.

Customer Service

Friendly

Returned Clean

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Very nice and friendly people really appreciate

Repair Quality

Excellent work

Customer Service

Treat you like a family

Returned Clean

My Experience

The work done on the car was excellent. I will continue to take my cars to car star vip.

Likely to Recommend

Repair Quality

The car looks great. I’m very hat with the work that it was done. I will continue to take my cars to carstar.

Customer Service

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Repair Quality

Very good service and very responsive. Thats rare for a body shop today. Thanks!

Customer Service

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Repair Quality

Customer Service

Good

My Experience

The whole process went very smoothly and professionally. I will definitely recommend CARSTAR VIP to my friends and family.

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Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Yes, absolutely I would recommend VIP Car star to my friends.

Repair Quality

I had my car, a 2025 Honda Odyssey repaired at their shop. My car was vandalized and had to be repaired. The car was scratched along the driver side, passenger side ,the hood the tailgate. They repaired the entire car. They did a superb job. My car looked better than new. They are a wonderful operation doing great work. They are very professional and go to great lengths to make customers happy with their results. I would definitely go back any time I need body work done to my cars.

Customer Service

Great work done to my car. I was happy with the results.

Returned Clean

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Repair Quality

Very professional great job I’m very happy with the work they did on my vehicle

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great honest customer service. Love the fact that I could talk to the owner. Also, the work you did on my car was fantastic.

Customer Service

You did me right so I would definitely spread the word!

Returned Clean

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Customer Service