CARSTAR VIP Auto Body

4.9 (444reviews)

100%

(818) 700-1688

9934 CANOGA AVE, Chatsworth, CA 91311

100%

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9934 CANOGA AVE
Chatsworth, CA 91311

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About CARSTAR VIP Auto Body

See Photos

9934 CANOGA AVE
Chatsworth, CA 91311

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 46 years.

At CARSTAR VIP Auto Body, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Chatsworth, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a limited lifetime warranty. We have been in business at this location for over 40 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Ram

Call

Website

Reviews (444)

Sort By:
Newest
Rating

364 Customers Rated

5 Stars

77.5% Complete

(344)
4 Stars

3.2% Complete

(14)
3 Stars

0.7% Complete

(3)
2 Stars

0.5% Complete

(2)
1 Star

0.2% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the accident. The team is widely recognized for its professionalism, friendliness, and attentiveness from start to finish. A standout highlight across numerous reviews is the proactive communication, including daily text updates that kept customers informed and at ease throughout the repair process. Timeliness is another strong suit, with many repairs completed ahead of schedule. Customers also appreciate the stress-free, seamless experience, including assistance with insurance and rental coordination. A few customers noted areas for improvement, such as alignment issues, interior cleanliness after repairs, and one instance of paint quality concerns, but these represent a small minority of the overall feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... hood the tailgate. They repaired the entire car. They did a superb job. My car looked better than new. They are a wonderful operation doing great work. ..." Read more

"Getting my car fixed here was a breeze! The team was quick, professional, and communicated clearly throughout the process. The whole experience was easy and completely ..." Read more

"Did a fantastic job. Neat, thorough, clean, complete."

"... was very attentive, friendly and easy to work with. Workmanship was excellent. Turnaround time was less than expected." Read more

"Highest quality work and exceptional service- communication was great!"

"It was three days earlier than they promised"

"It was finished four days earlier than it should've been"

"... was very attentive, friendly and easy to work with. Workmanship was excellent. Turnaround time was less than expected." Read more

"It was earlier than the promised date"

"... They were very helpful, attentive, and professional. The work was done quicker than I expected and their customer service is top tier. I will always ..." Read more

"... group. Takes all the pain out of going to a body shop. Automated messages every step of the way, a phone call on pick-up day, & a spotless, fully repaired car ..." Read more

"Oh yes ! They have a great way to tell you how is the progress of the repair going Thu texts"

"... Best collision experience, Ive ever had, hand down. Communication was excellent as well, consistent text updates." Read more

"Professional, always communicated with us throughout the repairs. Would recommend them."

"Daily updates and very responsive to inquiries"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... hood the tailgate. They repaired the entire car. They did a superb job. My car looked better than new. They are a wonderful operation doing great work. ..." Read more

"Getting my car fixed here was a breeze! The team was quick, professional, and communicated clearly throughout the process. The whole experience was easy and completely ..." Read more

"Did a fantastic job. Neat, thorough, clean, complete."

"... was very attentive, friendly and easy to work with. Workmanship was excellent. Turnaround time was less than expected." Read more

"Highest quality work and exceptional service- communication was great!"

"It was three days earlier than they promised"

"It was finished four days earlier than it should've been"

"... was very attentive, friendly and easy to work with. Workmanship was excellent. Turnaround time was less than expected." Read more

"It was earlier than the promised date"

"... They were very helpful, attentive, and professional. The work was done quicker than I expected and their customer service is top tier. I will always ..." Read more

"... group. Takes all the pain out of going to a body shop. Automated messages every step of the way, a phone call on pick-up day, & a spotless, fully repaired car ..." Read more

"Oh yes ! They have a great way to tell you how is the progress of the repair going Thu texts"

"... Best collision experience, Ive ever had, hand down. Communication was excellent as well, consistent text updates." Read more

"Professional, always communicated with us throughout the repairs. Would recommend them."

"Daily updates and very responsive to inquiries"

Nicole (Volkswagen owner) reviewed 9/25/26

I had a great experience and appreciated that they took my car immediately, had it back to me in a few days, dealt with my insurance and Maherek was a lovely man to deal with!

I told Maherek I looked forward to not needing to see him again but would be happy to if the need arises

Very nice people quick repairs would def go back

He fixed a scratch not even part of my accident top notch old school customer service

William (Toyota owner) reviewed 9/23/26

Great job and everyone treated us so well.

Leroy (Lexus owner) reviewed 9/10/26

Your team did a great job better than I expected. My car looks and feels like a brand new car. Thanks again for your great service

I would highly recommend them

Very professional my car was done in a timely fashion. My car looks brand new..

Very professional my car looked and it feels brand new.

Curtis (Ford owner) reviewed 8/28/26

Wonderful staff. Delivered the car early. Great work car looks good as new.

Pooja (Mercedes-Benz owner) reviewed 8/25/26

Very likely will recommend to family & friends

Great service

Excellent job

Xinia (Lexus owner) reviewed 8/13/26

Very satisfied with the repair work that was done. Mardik was attentive and professional as well as the young lady that helped us out. The entire process couldn't have been smoother and quicker. I recommend their services and would trust to use this place again.

Ilana (Nissan owner) reviewed 8/8/26

Jeffrey (Hyundai owner) reviewed 8/3/26

Excellent and timely service.

Raffi (Kia owner) reviewed 8/3/26

Fantastic company, friendly staff, fast turnaround and the work is spectacular

I love everything CarStar stands for, great customer service and fantastic work.

Fantastic customer service

Felix (Lexus owner) reviewed 7/30/26

Very professional and friendly staff, makes everything easy and the car repairs are fast and done in a professional way.

For sure, I will recommend CARSTAR vip

Very professional.

Michaela (Subaru owner) reviewed 7/23/26

Marc (Honda owner) reviewed 7/20/26

Great operation and a very friendly & informative group. Takes all the pain out of going to a body shop. Automated messages every step of the way, a phone call on pick-up day, & a spotless, fully repaired car at pick-up. Great experience all around.

Addy (Honda owner) reviewed 7/20/26

Dorys (Hyundai owner) reviewed 7/14/26

Romy (Honda owner) reviewed 7/13/26

I have used this body shop twice now and they do an excellent job. I would highly recommend them.

Luiz German (Jeep owner) reviewed 7/9/26

Very nice people. Very satisfied. With the word they did.

Chantira (Kia owner) reviewed 6/25/26

Good job.

Friendly

Jaswinder (Toyota owner) reviewed 6/25/26

Very nice and friendly people really appreciate

Excellent work

Treat you like a family

Karla (Toyota owner) reviewed 6/11/26

The work done on the car was excellent. I will continue to take my cars to car star vip.

The car looks great. I’m very hat with the work that it was done. I will continue to take my cars to carstar.

Tsohsuan (Tesla owner) reviewed 6/8/26

Very good service and very responsive. Thats rare for a body shop today. Thanks!

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

CARSTAR VIP Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

About CARSTAR VIP Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (444)

364 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean