CARSTAR VIP Auto Body

4.9 (442reviews)
98%
9934 CANOGA AVE,  Chatsworth,  CA  91311
Bot
Shop AssistantSparkles

In operation 46 years.

At CARSTAR VIP Auto Body, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Chatsworth, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a limited lifetime warranty. We have been in business at this location for over 40 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Ram

Reviews (442)

Likely to Recommend

Repair Quality

Had a smooth experience with getting my car repaired after an accident. Car looks brand new and was updated about its progress along the way. Mardig and Jen were super helpful and informative!

Customer Service

Had a smooth experience with getting my car repaired after an accident. Car looks brand new and was updated about its progress along the way. Mardig and Jen were super helpful and informative!

Returned Clean

My Experience

Well done and beautiful. 5 STARS.

Likely to Recommend

Repair Quality

Customer Service

Well done and very professional.

Likely to Recommend

Repair Quality

Customer Service

Repair was great, staff wasn’t at the front desk when I tried to pay for it

Returned Clean

Likely to Recommend

Repair Quality

Completely satisfied. Ya’ll provide quick, quality service. The attention to detail is noticed and we appreciate it. It’s stressful to have to come and get work done but this shop eases the process. Thank you

Customer Service

Clear and concise! Couldn’t ask for a better way to be!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very welcoming and I received professional up-to-date alerts on the status of my car.

My Experience

Kind and well-mannered staff. Quick turn around for repairs.

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

My Experience

I’m completely amazed with carstar timely response and they update you on every aspect of the repair

My Experience

They did and excellent job with my car. Very professional. Highly recommended.

Likely to Recommend

Repair Quality

Excellent service. Car looks great. Good communications and delivered on time

Customer Service

Likely to Recommend

Repair Quality

Customer Service

very communicative!

Likely to Recommend

I am going to take my daughters car to them for repair

Repair Quality

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Great service overall

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

All good and on time

Customer Service

Returned Clean

My Experience

They were very quick in fixing my car and Andy even gave me a ride to rental car place so I wouldn’t have to wait for someone to pick me up! They r all great!

My Experience

I was very impressed with the service I received from Mardik and Jen and everyone with whom I came in contact. They were nice, professional, thorough and reiterated the points of our conversation and service provided. I will recommend highly!!! Thank you so much and Happy Holidays!!

Likely to Recommend

I already did!

Repair Quality

Excellent Customer Service from Jen and Mardik, really everyone with whom I had contact. This is the 4rh time that I’ve used CarStar VIP. I WILL NOT GO ANYWHERE ELSE! My car looks like new! Thank you ALL so much!!

Customer Service

They are never in a rush! They make sure I understand the estimate and explain everything that must be done and what is optional. They communicate explicitly by phone or text, step by step. Great company!

Returned Clean

My Experience

We're loyal customers of VIP body shop for the simple reason that they are reliable, accommodating, knowledgeable and provides excellent service. Thank you Chris, Madrid and Jen!

Likely to Recommend

We always do.

Repair Quality

Thank you, Chris, Mardik and Jen . . . you guys are awesome!

Customer Service

Jen was a very sweet girl . . . thank you!

Returned Clean

Likely to Recommend

I would recommend to friends and relatives

Repair Quality

Excellent !

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

I can. It praise enough this place ! Excellent service ! If I could give them 100 points I will .

Customer Service

Super

Likely to Recommend

Repair Quality

The team at VIP where extremely nice and forthcoming about the costs and choices that I had with my repair, they stayed in contact with me through the entire repair process and I’ve already recommended 2 friends to use their services and more to come

Customer Service

Returned Clean

My Experience

Looks brand new! Thank you for even fixing the little chips that were in the paint. The car looks better than before!