CARSTAR Weldon Spring

4.9 (901reviews)

96%

(636) 284-7115

5653 WESTWOOD DR, St Charles, MO 63304

96%

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5653 WESTWOOD DR
St Charles, MO 63304

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About CARSTAR Weldon Spring

See Photos

5653 WESTWOOD DR
St Charles, MO 63304

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 4 years.

CARSTAR Weldon Spring is a family owned and operated facility. This is a second location to Jungerman CARSTAR and is a second-generation business. We have been a CARSTAR franchisee for over 30 years and look forward to providing many years of great service to the Weldon Spring and St. Charles area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	Closed
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (901)

Sort By:
Newest
Rating

741 Customers Rated

5 Stars

71.3% Complete

(642)
4 Stars

6.2% Complete

(56)
3 Stars

1.7% Complete

(15)
2 Stars

1.1% Complete

(10)
1 Star

1% Complete

(9)
< 1 Star

1% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon pickup. Timeliness was another strength, as many repairs were completed ahead of schedule. Staff friendliness and professionalism were widely appreciated, creating a welcoming and stress-free experience. A few customers noted areas for improvement, including occasional paint quality concerns, pricing transparency, and communication consistency - all mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.

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Service Quality
Timeliness
Communication

"... communicated with me the entire time about the status, the quality of work was excellent and the vehicle was nicely cleaned inside and out. The staff was friendly, professional ..." Read more

"... communication through the repair were top notch. They did a wonderful paintless dent repair, cleaned my car up, and were done in quickly. Thank you for such terrific ..." Read more

"The repair quality for my vehicle's damage was exceptional."

"... know where they were in the process was amazing. And the actual work was fantastic. In addition, they went above and beyond in returning the car in cleaner condition ..." Read more

"Great customer service and flawless repair"

"Great work, appreciated the status updates and finishing ahead of schedule."

"Speedy in getting my estimate and Speedy in getting my truck completed"

"It was ready two days before."

"... the minor blemishes I wanted done came out perfect. The repairs came in under the time estimated." Read more

"Really good service, but took longer than was told"

"... had to worry about what was going on with my car. They kept me up-to-date every day. I picked up my car today and its absolutely beautiful. The work is unbelievable. ..." Read more

"... perfectly. They were professional, easy to work with, and kept us updated throughout the process via regular text messages. Highly recommended!" Read more

"Great communication through the whole process. I alway felt in the loop with the repairs going on and they did ..." Read more

"... were able to pick it up and check it in. Basically, CARSTAR is offering to handle things that would theoretically make it easier for a customer, but it doesn't really ..." Read more

"Status updated lagged. I got a Ready For Pickup update a full day after the car had been picked up"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... communicated with me the entire time about the status, the quality of work was excellent and the vehicle was nicely cleaned inside and out. The staff was friendly, professional ..." Read more

"... communication through the repair were top notch. They did a wonderful paintless dent repair, cleaned my car up, and were done in quickly. Thank you for such terrific ..." Read more

"The repair quality for my vehicle's damage was exceptional."

"... know where they were in the process was amazing. And the actual work was fantastic. In addition, they went above and beyond in returning the car in cleaner condition ..." Read more

"Great customer service and flawless repair"

"Great work, appreciated the status updates and finishing ahead of schedule."

"Speedy in getting my estimate and Speedy in getting my truck completed"

"It was ready two days before."

"... the minor blemishes I wanted done came out perfect. The repairs came in under the time estimated." Read more

"Really good service, but took longer than was told"

"... had to worry about what was going on with my car. They kept me up-to-date every day. I picked up my car today and its absolutely beautiful. The work is unbelievable. ..." Read more

"... perfectly. They were professional, easy to work with, and kept us updated throughout the process via regular text messages. Highly recommended!" Read more

"Great communication through the whole process. I alway felt in the loop with the repairs going on and they did ..." Read more

"... were able to pick it up and check it in. Basically, CARSTAR is offering to handle things that would theoretically make it easier for a customer, but it doesn't really ..." Read more

"Status updated lagged. I got a Ready For Pickup update a full day after the car had been picked up"

Mary (Subaru owner) reviewed 8/6/26

Mark (Chevrolet owner) reviewed 8/6/26

I’ve had three repairs done at this shop within the last year. Previous two were hail damage. All work top notch

Excellent work and customer service. Repair is flawless, as if the dents were never there. Front office is easy to work with and kept me informed via daily text messages throughout the repair process.

See previous comment

Michelle-R-And (Honda owner) reviewed 7/31/26

They did a great job!

Bobbie (GMC owner) reviewed 7/31/26

Frank (Cadillac owner) reviewed 7/30/26

Repair is perfect. The work done a day earlier than expected

Tayja (Genesis owner) reviewed 7/30/26

Car looked great after repairs. Great customer service and updates as service was being completed

Kay (Acura owner) reviewed 7/30/26

You were so helpful

Colleen (Toyota owner) reviewed 7/29/26

The van looks great and the communication was awesome! Thanks for giving a good clean up too!

Conor (Ford owner) reviewed 7/27/26

Thomas (Toyota owner) reviewed 7/27/26

Crushed it, for real.

Our contact was excellent

Magdalyn (Chevrolet owner) reviewed 7/23/26

Thank you for everything! Very smooth process and my car looks great!

Joshua (Chrysler owner) reviewed 7/20/26

The customer service was top notch. The quality of work was also great! We will be back…if necessary of course!

Geraldine (Hyundai owner) reviewed 7/19/26

Robin (Mazda owner) reviewed 7/13/26

Sydney (Hyundai owner) reviewed 7/11/26

I appreciated the updates on the process, the ease of communication, and that I could easily do a one-stop shop (exchanging my rental there).

Joshua (Mitsubishi owner) reviewed 7/10/26

Never had such great service. Highly recommend.

Looks brand new. Well done

Great communication and friendly.

Alaina (Ford owner) reviewed 7/8/26

You guys had amazing communication, I really appreciated the texts. Your customer service was also spectacular!

Nancy (Dodge owner) reviewed 7/2/26

Daniel (Subaru owner) reviewed 7/2/26

Your company is the best.From start to finish is amazing.

This is actually the 2nd time we have used Car Star and have been impressed both times.

Your company is amazing and easy to work with. Thank you so much for helping us get our car fixed

The Subaru Outback looks great and all repairs really restored the car. We have not driven it yet, but it looks wonderful.

Cheryl (Acura owner) reviewed 7/1/26

Very satisfied with workmanship and communication throughout the process.

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

CARSTAR Weldon Spring

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Weldon Spring

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (901)

741 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?