CARSTAR Wilson Collision Center

4.9 (1,481reviews)
98%
1316 W FRANKLIN BLVD,  Gastonia,  NC  28052
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Shop AssistantSparkles

In operation 49 years, 47 years at this location.

Carstar Wilson Collision Center is a full-service collision repair facility based out of Gastonia, NC. Our family has over 40 years of experience using state-of-the-art repair techniques to assure the highest quality body work available for our customer in Gastonia and surrounding communities. From minor dent removal to full body and paint repair after an accident, our highly trained ASE and i-CAR certified technicians are here to restore your car, truck, SUV, or van to good as new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,481)

Likely to Recommend

Have recommended 3 persons

Repair Quality

Great job on repairs. Fixed in one day and cleaned car when picked up

Customer Service

Very satisfied

Returned Clean

My Experience

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Repair Quality

I thought they did a great job on my vehicle! And they did it within the a few days! I would highly recommend recommend Car Star, they even cleaned the outside and interior of the car👍

Customer Service

Great team! The office personnel were very knowledgeable and friendly!

Likely to Recommend

Repair Quality

Repairs are complete. However I wish a clear coat could have been applied to avoid the different in colors on the car. Now I have to get care painted

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Great job!

Customer Service

Very pleasant!

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Repair Quality

Easy check in. Did an excellent job on repairs. Pleasant to deal with. Timely response to voicemail.

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My Experience

Courtney communicated with respect and courtesy. George was polite, knowledgeable and professional. Jeremy did great work. I couldn’t have asked for a better experience. Will highly recommend CARSTAR Wilson to others.

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Customer Service

The entire team exceeded my expectations. Courtney was courteous and accommodating. George was knowledgeable and professional and Jeremy did excellent work! I cannot say enough about my experience with them.

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Repair Quality

Truck looks great!

Customer Service

Could have been a little more proactive in keeping me informed, but when I called they were very good

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My Experience

Excellent customer service from the start to the finish.

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Repair Quality

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Repair Quality

Mr. Matt and staff made me feel very comfortable and secure with leaving my 2018 Hyundai Santa Fe with them on May 20. My car was taken to Hyundai at Belmont on March 19 for an engine recall and on May 15 they informed me that my engine had been repaired, however, my entire exhaust was missing. Don’t know how we’re winning why however my insurance got in contact with me told me to take my car to car Star 🔥 and they did a wonderful job. I am so satisfied the conversations that we had my car again was secure under lock and key for the two weeks that they had it they repaired my entire exhaust parts and kept me informed the entire process and for that I am truly grateful I would recommend this company to anyone that needs work on their vehicle💐💐

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Repair Quality

Impeccable customer service. After a wreck, I thought my car was near totaled, but they fixed it up as if it were brand new again. I would absolutely recommend anyone use their services.

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Everyone was welcoming and extremely helpful. Front desk receptionist was kind and patient. She also explained everything for me to understand.

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Likely to Recommend

Repair Quality

Awesome service! Fixed our car and even washed the outside and vacuumed the inside for us! The receptionist was extremely nice and the man who I assume is the owner was very courteous and informative as well! Process was simple!

Customer Service

Excellent customer service! receptionist is nice and the man that came and spoke with us about what would happen was friendly and courteous as well.

Returned Clean