CARSTAR Woods Automotive
In operation 56 years.
At CARSTAR Wood's Automotive, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Petersburg, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was so helpful and the Front desk person Victoria was so helpful to me and a very nice person Great Customer Service as well as the other workers...Thanks CARSTAR for repairing my car...
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks good it just took longer than expected.
My Experience - 5.0/5.0 -
The customer service was excellent from start to finish. My vehicle looks brand new. It was ready when they said it would be. Thanks so much
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0 -
TIFFANY WAS GREAT
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I dealt with was very professional and courteous. The work was excellent and explained to me what was done. First class experience. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Although it my car was not ready on the day stated, I am very pleased with the work and communication of the staff. I would definitely recommend and be a returning customer! Thank you Carstar!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Mi camioneta tiene humedecido los jaros de la parte delante, donde cambiaron el bomper
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The damage on the outside didn't look like much but when your team went in and seen everything wrong It was a blessing of how beautiful it is to have her back and better then when she went in. I appreciate your team so much.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for a great job on my car. The doors are perfect and your keeping me posted during the process was appreciated. Michael Natoli
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Car repair was very good, however the communication was lacking. While it is fine that one gets text updates about general status, it was only when I picked up my car that I found out about the issue finding a replacement rear windshield for my 2012 Prius. After 2 weeks, the text updates stopped, and I found myself having to call about the car, and then only received vague updates. I also felt like I wouldn't have gotten my car back when I did, if I didn't call again about it. I was without a vehicle to drive for 4.5 days, since I had to return the insurance rental at their insistence on the 20th. I also didn't notice until 7/25 that the trunk mat was missing from the vehicle. I have a replacement already, but that might be an issue for another customer with another vehicle. Crititcal point for me is the insufficient communication with me and the insurance company, since you gave them a date of 7/20/2026 as the latest date that my car would be ready for pickup. Perhaps if you had updated the insurance company of the issue, I would have been able to keep the rental for longer.
Customer Service - 3.5/5.0 -
See previous long-winded comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and excellent customer service!
My Experience - 5.0/5.0 -
They kept us abreast at every step of the process. It gives you a chance to plan while they work on your vehicle. I think that was awesome!!!
My Experience - 5.0/5.0 -
The communication was awesome. I was kept abreast of timelines and arrival of replacement parts. Best part was that my vehicle was completed 6 days ahead of schedule. Kudos to all team members!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks brand new and perfect
Customer Service - 4.0/5.0 -
Lady at the desk was very nonchalant and didn’t seem like she cared. Everyone else was great!