Casa Collision Center

4.3 (808reviews)
83%
5810 E Paisano Dr,  El Paso,  TX  79925

In operation 57 years.

Serve Others. Do What's Right. Value People. "The Casa Way"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (808)

My Experience

Casa Collision was easy and great to work with. They communicated very well from the beginning to the end of the process. They offered to take me where I needed to go after dropping off my car. The repairs were about two weeks.

Likely to Recommend

Repair Quality

I am very happy with the service to my vehicle. It looks brand new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I experienced great service at Casa Collision. My repair experience was excellent. I was very satisfied with the results.

Likely to Recommend

I am very likely to recommend Casa Collision to a friend or family member.

Repair Quality

My experience at Casa Collision was excellent. I was very satisfied with the results.

Customer Service

Customer service was excellent. Everyone at Casa Collision were very professional and helpful.

Returned Clean

Likely to Recommend

Repair Quality

They were very helpful and always answered and checked in with me about my car.

Customer Service

My Experience

We are very pleased with the service provided by your team. The attention we received was appreciated, we felt confident that our vehicle was in very good hands.

Likely to Recommend

Repair Quality

Everyone was very professional, provided excellent service.

Customer Service

Excellent customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Paint was excellent, but I could still see a bend in the door. It was very slight

Customer Service

The front desk girl does not say bye, and she hangs up the phone. She argued that the guy with the repair was right at your desk. She wasn’t aware that I was given forms or not to fill out so she left me sitting there without any direction.

Returned Clean

Likely to Recommend

they did a good job and were pleasant

Repair Quality

very well done

Customer Service

very courteous

My Experience

Service was great and fast Jaime did a good job at helping with my vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very much satisfied Completely

Likely to Recommend

I would recommend just about everyone I know

Repair Quality

Simply the best shop in El Paso. My car looks like nothing ever happened

Customer Service

They delivered as promised

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff is courteous and helpful. My vehicle looks amazing and runs perfectly. I would highly recommend Casa Collision to my family and friends. They went far beyond my expectations!!!

Likely to Recommend

I would recommend Casa Collision to all my family and friends

Repair Quality

The staff was personable. The work was impeccable. I would recommend Casa collision to all my family and friends!!

Customer Service

Customer service was on point. The staff is personable and always willing to help

My Experience

Extremely great work! Great customer service!

Likely to Recommend

We would definitely recommend

Repair Quality

Extremely great customer service! I was advised of progress on my vehicle every step of the way!

Customer Service

Great customer service!

Likely to Recommend

I will recommend the shop. Great work and customer service.

Repair Quality

Very satisfied with their service from beginning to end.

Customer Service

Great customer service. They (Cesar Luna) kept me informed of how progress was going.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Muy contento con el servicio que me brindo, el Sr Luna

Customer Service

Muy buen servicio

Likely to Recommend

Do great works

Repair Quality

Great job on my car every happy

Customer Service

Great

My Experience

Great experience!

Likely to Recommend

Repair Quality

Great results

Customer Service

Great people

Likely to Recommend

Repair Quality

I had such a great experience with Casa Collision and couldn’t be happier with the results. From start to finish, the service was professional, timely, and hassle-free. I want to give a special shoutout to Cesar Luna for his outstanding customer service—he kept me updated throughout the entire process and made sure everything was handled with care. My car looks absolutely amazing, and it’s clear they take pride in their work. I’m so grateful for how everything turned out and highly recommend Casa Collision to anyone looking for quality repairs and exceptional service.

Customer Service