Casa Collision Center

4.2 (808reviews)
83%
5810 E Paisano Dr,  El Paso,  TX  79925

In operation 57 years.

Serve Others. Do What's Right. Value People. "The Casa Way"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (808)

Likely to Recommend

Excellent customer service throughout the entire repair process.

Repair Quality

I was completely satisfied with the work of Casa Collision. They did an amazing job on the front bumper of my automobile.

Customer Service

Extremely satisfied. Excellent customer service. Staff is very friendly and courteous. Mr. Luna kept me informed about the status of my car repairs. Mr. Luna was very helpful and professional . I was completely satisfied with the work of Casa Collision.

My Experience

Excellent customer service, beautiful job done on my Hyunday Kona! Thanks to Cesar and the Casa Collision team!

Likely to Recommend

Excellent work and customer service.

Repair Quality

Excellent work and customer service! My car looks like a brand new car again!

Customer Service

Friendly, polite and respectful staff. Shout out to Cesar, he was extremely helpful and answered all my questions well and promptly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service by Cesar and team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Expedition looks brand new. Although initially there was an overheating problem when my vehicle was returned to me, staff worked fast in getting it corrected within a couple days. Staff was transparent about the whole process and I am happy to have done business here. Thank to Ceasar also for taking my calls after hours!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am.a repeat customer of Casa Collision. I have brought multiple vehicles in over the last decade or more. In fact, Cesar took excellent care of me on those past occasions, as he has done this time on our Nissan Rogue. Customer satisfaction is obviously a priority amongst Team Casa. It is always my pleasure to recommend Casa Collision. Their stellar reputation is well earned indeed!

Likely to Recommend

I will indeed recommend Casa Collision to others.

Repair Quality

I first became acquainted with Casa Collision several years ago as a referral from State Farm. Ironically, Cesar helped me at that time and I was very pleased with their work and excellent service. Fast forward 10 plus years, and once again I worked with Cesar and Team Casa. Per usual the work they performed is Excellent as is their service. I have absolutely no reservations on recommending Casa Collision. Thank you once again Team Casa.

Customer Service

Whether I spoke to the receptionist, August, or Cesar my service representative I was always completely satisfied with their outstanding and courteous service!

Returned Clean

My Experience

This was my second time taking my car to Casa Collision and both times I been 100% satisfied. Excellent service, excellent communication!

Likely to Recommend

Repair Quality

100% satisfied, Excellent service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Totalmente recomiendo Casa Collision excelente trabajo

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice job. Very nice people. My car looks like new again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service, great job on the repair and thank you for treating me and my car with respect, you guys are awesome.

Likely to Recommend

Repair Quality

Excellent workmanship, courtesy and respect. Great job!

Customer Service

Excellent in all respects!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good attitude Excellent customer service Excellent help Excellent job The best

Likely to Recommend

Repair Quality

The best

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the service they gave us.

Customer Service

My Experience

Casa Collision employee Cesar Luna & team have provided an excellent job and the service is always fine in a proffesional maner. I command Cesar treating me with the utmost respect. As does your control desk guy. Thank you for the service you provide makes it easy to return.

Likely to Recommend

Always recommended

Repair Quality

Cesar Luna & team are very courtesous & professional. They are prompt to provide you assistance, which is wonderful. They exceeded my expectations. Thank you.

Customer Service

Great job, keep up the great work.

Returned Clean

My Experience

Buen servicio en la reparación

Likely to Recommend

Repair Quality

Customer Service

My Experience

They took care of everything exceptionally well.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing customer service, everybody I talked to to get more information were really helpful and answered all my questions. I didn't have to wait long to get my answers. I would recommend Casa Ford to anyone who needs repairs. Great place

Likely to Recommend

Repair Quality

Customer Service